Summary
Overview
Work History
Education
Skills
Languages
Profilesummary - Summary
Personal Information
Internship
Timeline
Generic

Sanths Jo Titus

Strathroy,ON

Summary

Seasoned Medical Billing Specialist: Over five years of in-depth experience managing medical billing processes, ensuring accuracy, compliance, and efficiency within high-volume healthcare settings. Proven Operations Management Capabilities: Demonstrated success in optimizing operations and leading teams to enhance productivity and operational excellence in the medical and retail sectors. Expertise in Customer Service and Sales: Skilled in handling customer inquiries, resolving issues, and maintaining high levels of customer satisfaction through effective communication and service delivery. Strong Analytical and Problem-Solving Skills: Adept at analyzing complex data, identifying trends, and implementing solutions that improve process efficiency and reduce operational costs. Effective Team Leader and Collaborator: Experienced in building, mentoring, and leading teams, fostering a collaborative environment that encourages peak performance and professional growth. Technical and Process Improvement Skills: Proficient in using MS Office for various administrative and operational tasks, coupled with a practical understanding of process improvement techniques. Adaptable and Resilient Professional: Known for flexibility, adaptability to changing environments, and maintaining high performance under pressure.

Overview

6
6
years of professional experience

Work History

Medical Billing Specialist

Cognizant Technology Solutions
01.2022 - 09.2024
  • Managing and overseeing the daily operations of medical billing activities to ensure accuracy and compliance with industry standards
  • Coordinating with healthcare providers and insurance companies to facilitate smooth billing processes and expedite claims resolution
  • Implementing strategies to enhance productivity and efficiency within the billing department
  • Developing and maintaining strong relationships with patients, ensuring clear communication and resolution of billing issues
  • Analyzing billing data to identify trends, discrepancies, and opportunities for process improvements
  • Ensuring that all billing operations are compliant with current healthcare laws, regulations, and standards
  • Training and mentoring new staff on billing practices and software, fostering a knowledgeable and efficient team
  • Continuously monitoring and reviewing billing practices and systems to adapt to new regulations or technical advancements
  • Conducting regular audits of billing activities to ensure accuracy and completeness of charges

Medical Billing Associate

Omega Healthcare
03.2019 - 12.2021
  • Handled detailed billing tasks for various healthcare services, ensuring the accuracy and timeliness of claim submissions
  • Resolved billing disputes and handled inquiries from patients and insurance companies, maintaining high standards of customer service
  • Assisted in the implementation of new billing software, including testing and feedback to optimize usability and efficiency
  • Prepared regular reports on billing activities and presented findings to management, contributing to strategic planning and decision-making
  • Collaborated with healthcare professionals to ensure that billing practices align with medical procedures and documentation

Education

Bachelor of Business Administration -

Bangalore University
01.2018

Diploma in Mechanical Engineering -

Nandha Engineering College
Tamil Nadu
01.2015

Skills

  • Medical Billing
  • Problem Solving
  • Efficiency Improvements
  • Operations Management
  • Data Analysis
  • Stress Tolerance
  • Customer Service Excellence
  • Regulatory Compliance
  • Microsoft Office Proficiency
  • Process Optimization
  • Project Coordination
  • Communication Skills
  • Team Leadership
  • Client Relations
  • Adaptability
  • Team Building
  • Coaching & Mentoring
  • Eye-on-detailing
  • Conflict Resolution
  • Patience & Perseverance

Languages

English
Full Professional

Profilesummary - Summary

  • Seasoned Medical Billing Specialist: Over five years of in-depth experience managing medical billing processes, ensuring accuracy, compliance, and efficiency within high-volume healthcare settings.
  • Proven Operations Management Capabilities: Demonstrated success in optimizing operations and leading teams to enhance productivity and operational excellence in the medical and retail sectors.
  • Expertise in Customer Service and Sales: Skilled in handling customer inquiries, resolving issues, and maintaining high levels of customer satisfaction through effective communication and service delivery.
  • Strong Analytical and Problem-Solving Skills: Adept at analyzing complex data, identifying trends, and implementing solutions that improve process efficiency and reduce operational costs.
  • Effective Team Leader and Collaborator: Experienced in building, mentoring, and leading teams, fostering a collaborative environment that encourages peak performance and professional growth.
  • Technical and Process Improvement Skills: Proficient in using MS Office for various administrative and operational tasks, coupled with a practical understanding of process improvement techniques.
  • Adaptable and Resilient Professional: Known for flexibility, adaptability to changing environments, and maintaining high performance under pressure.

Personal Information

Date of Birth: 03/25/94

Internship

Aditya Birla Group, Intern at Peter England & Audra Fashion and Retail, Participated in retail operations, enhancing customer engagement and sales strategies during seasonal trades., Supported team members in daily operational tasks, learning the fundamentals of retail management and customer service.

Timeline

Medical Billing Specialist

Cognizant Technology Solutions
01.2022 - 09.2024

Medical Billing Associate

Omega Healthcare
03.2019 - 12.2021

Bachelor of Business Administration -

Bangalore University

Diploma in Mechanical Engineering -

Nandha Engineering College
Sanths Jo Titus