Santhosh NV
Kannur,Kerala
Summary
Dedicated and dynamic, with a proven track record at MAA Supermarket, I excel in customer service and inventory management. Demonstrated ability to enhance store operations and customer satisfaction through effective stock replenishment and maintenance. Skilled in cash handling and leveraging product knowledge to meet and exceed sales goals.
Overview
10
10
years of professional experience
Work History
Shop Assistant
MAA Supermarket
09.2021 - Current
- Checked incoming orders and organized new stock.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Wrapped, boxed and weighed bakery department products.Ability to lift and move heavy items.
- Organizational skills for stocking shelves neatly.
- Basic knowledge of inventory managemen
Material Handler
Tip Top Tyres
04.2018 - 03.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maintained clean, orderly work environment free of hazards.
- Lift weights upto 50 lb (22.50kg)
Shop Assistant
Arjun Sweets
01.2015 - 01.2018
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Wrapped, boxed and weighed bakery department products.
Education
No Degree - SSLC
Parassinikadav High School
Kannur03-1993
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Stock replenishment
- Inventory control
- Store maintenance
Languages
English
Elementary
Malayalam
Native or Bilingual
Hindi
Elementary
Timeline
Shop Assistant
MAA Supermarket
09.2021 - Current
Material Handler
Tip Top Tyres
04.2018 - 03.2021
Shop Assistant
Arjun Sweets
01.2015 - 01.2018
No Degree - SSLC
Parassinikadav High School
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