Komala Santhirakumar
Scarborough,Canada
Summary
Dynamic professional with extensive experience in customer service at ROYAL GARDEN RESTAURANT, excelling in menu knowledge and cash handling. Proven ability to build relationships and enhance guest satisfaction through effective order coordination and food safety practices. Committed to maintaining high standards of cleanliness and delivering exceptional dining experiences.
Overview
15
15
years of professional experience
Work History
Waiter
ROYAL GARDEN RESTAURANT
01.2022 - 03.2024
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Coordinated food and beverage orders with kitchen staff efficiently.
- Maintained cleanliness of dining areas and ensured proper table settings.
- Handled cash transactions and processed payments accurately.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Checked with customers to ensure that they were enjoying their meals.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted guests and answered questions about menu items.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Ensured all dishes were prepared according to recipe standards.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Beautician
SRI KALA BEAUTY PARLOUR
03.2018 - 04.2021
- Consulted with clients to determine individual beauty needs and preferences.
- Maintained cleanliness and organization of tools and treatment areas.
- Recommended skincare products based on client skin types and concerns.
- Developed personalized beauty plans to enhance client satisfaction and loyalty.
- Utilized various cosmetic tools for makeup application and hairstyling services.
- Stayed updated on beauty trends to provide clients with current styles and techniques.
- Maintained cleanliness of salon equipment and supplies.
- Developed strong relationships with clients through great customer service skills.
- Applied makeup to achieve desired day-to-day and special event looks.
- Worked closely with other beauticians to discuss strategies for improving customer experience.
- Washed, colored, cut and styled hair for high volume of clients daily.
Tailor
VIKNAA TAILORING
09.2009 - 10.2017
- Saree blouse cutting and stitching involves measuring, pattern drafting, fabric cutting, and sewing. The process includes attaching the front and back pieces, adding darts, sleeves, and finishing details like the neckline and hook/eye.
- Aari work is a hand embroidery technique that uses a hooked needle, similar to a crochet hook, to create chain stitches on fabric stretched tightly over a frame.
- Altered garments to meet client specifications and preferences.
- Managed fabric inventory and ordered supplies as needed.
- Operated sewing machines and tools for precise stitching and finishing.
- Collaborated with clients to design custom clothing styles and patterns.
- Adjusted and tailored clothing for proper fit.
- Attached buttons, zippers, hooks and other fasteners onto garments.
- Completed final fittings before special events.
- Adjusted patterns to fit client requirements.
- Generated high-quality results quickly and efficiently.
- Selected fabrics, trims and accessories based on customer needs.
- Repaired or replaced worn pockets, zippers, snaps, buttons and linings.
Education
Some College (No Degree) - Ordinary Level
KN/KILINOCHCHI HINDU COLLEGE
Kilinochchi,Sri Lanka09-2000
Some College (No Degree) - Food Service Woker
Canadian All Care College
4630 Dufferin Street, Suite 305, Toronto, ON M3H 5Skills
- Menu knowledge
- Cash handling
- Customer service
- Food safety
- Order coordination
- Table setting
- Relationship building
- Cleanliness
- Food station setup
- Meal recommendations
- Food handling safety
Disclaimer
I do hereby certify that the above particulars given by me are correct and best of my knowledge. Komala Santhirakumar S.Komala SIGNATURE OF APPLICANT
Timeline
Waiter
ROYAL GARDEN RESTAURANT
01.2022 - 03.2024
Beautician
SRI KALA BEAUTY PARLOUR
03.2018 - 04.2021
Tailor
VIKNAA TAILORING
09.2009 - 10.2017
Some College (No Degree) - Ordinary Level
KN/KILINOCHCHI HINDU COLLEGE
Some College (No Degree) - Food Service Woker
Canadian All Care College
Similar Profiles
Baylie WallbankBaylie Wallbank
Restaurant waiter at Royal Garden Chinese RestaurantRestaurant waiter at Royal Garden Chinese Restaurant
Eilidh VandomeEilidh Vandome
Lichen Red List Data Analyst at Royal Botanic Garden EdinburghLichen Red List Data Analyst at Royal Botanic Garden Edinburgh
Vitor Hugo PiresVitor Hugo Pires
Senior Chef de Partie at Royal Garden HotelSenior Chef de Partie at Royal Garden Hotel
AMBARISH MAHARAJAMBARISH MAHARAJ
Musician at Self-employedMusician at Self-employed
Jose Jaime Joel MonjeJose Jaime Joel Monje
Cashier at Walmart CanadaCashier at Walmart Canada