Santasa Ramesh
Toronto,Canada
Summary
Project management professional with 7 years of experience in overseeing complex projects and driving successful outcomes. Strong focus on team collaboration and adaptability, ensuring seamless project execution and goal achievement. Adept at strategic planning, risk management, and stakeholder communication. Known for reliability, effective problem-solving, and delivering results in dynamic environments.
Overview
9
9
years of professional experience
Work History
Project Management Officer Analyst
Accenture Solutions Pvt Ltd
02.2021 - 07.2023
- Directed the pilot phase of a high-impact ad-sales initiative for a leading e-commerce platform, scaling operations from a 20-member pilot team to a fully functional 100-member unit
- Oversaw end-to-end recruitment processes and managed procurement, user acceptance testing (UAT), and implementation of key software platforms critical to project delivery
- Collaborated in strategic meetings with internal stakeholders and external partners to establish KPIs, perform root cause analysis, and devise data-driven strategies to optimize sales outcomes
- Managed logistical workflows to ensure efficient project execution and seamless support for team operations and deliverables
- Led client engagements to identify growth opportunities, aligning potential project acquisitions with organizational capabilities to expand portfolio offerings
Assistant Manager – Quality and Production
Reliance Retail
04.2019 - 08.2020
- Collaborated with internal teams to onboard partner brands onto the Ajio platform, ensuring seamless integration and alignment with platform standards
- Played a key role in curating and launching fine jewelry and designer brands for the Ajio Luxe platform, driving premium brand visibility and engagement
- Managed productivity, quality, and coverage metrics for the content team, ensuring adherence to performance targets and operational excellence
- Oversaw the quality assurance process, ensuring accurate and high-quality display of product information for go-live content
- Analyzed performance data to identify errors, develop actionable insights, and provide recommendations for interdepartmental decision-making and process optimization
Media Coordinator & Associate Editor
Visual Data Media Services
07.2017 - 01.2019
- Managed end-to-end redelivery processes for media clients, from initial requests to final delivery, ensuring timely and accurate completion of deliverables in alignment with project timelines and client expectations
- Conducted validation and in-depth analysis of media file errors, implementing necessary corrections while coordinating with cross-functional teams to ensure quality standards were met
- Created and maintained detailed project documentation, including redelivery schedules, error logs, and corrective action plans, to streamline workflows and improve transparency
- Engaged in regular communication with clients to provide status updates, gather feedback, and ensure alignment on project objectives and deliverables
- Monitored key performance metrics related to redelivery processes, identifying bottlenecks and implementing process improvements to enhance efficiency and client satisfaction
- Collaborated with technical teams to resolve complex media file issues, ensuring compliance with client specifications and industry standards
Project and Account Coordinator
Deluxe Entertainment Services Group
07.2016 - 04.2017
- Processed client project requests, defining workflows and coordinating with internal teams to ensure alignment with project goals
- Created detailed POAs, updated work trackers, and monitored file statuses to ensure timely and efficient project delivery
- Acted as the primary client liaison, maintaining strong relationships through proactive communication and engagement
- Held regular status calls with stakeholders to provide updates, develop strategies, and ensure project quality and deadlines were met
Field Marketing and Sales Specialist
RedBull
08.2014 - 01.2016
- Contributed to the growth of user base by conducting sampling and trial among target consumers
- Helped develop marketing strategies by providing local insights and trends
- Participated in regular sales drives to ensure adequate stock of products in retail outlets
Education
Master of Science - Project Management
Northeastern University
05.2025
Bachelor of Business Management - undefined
Centre for Management Studies, Jain University
Skills
- Microsoft Office, Microsoft Project, Minitab, Quality Analysis, Primavera, Risk Analysis, Salesforce, SAP, Client Relationship Management, Project Estimation & Budgeting
Timeline
Project Management Officer Analyst
Accenture Solutions Pvt Ltd
02.2021 - 07.2023
Assistant Manager – Quality and Production
Reliance Retail
04.2019 - 08.2020
Media Coordinator & Associate Editor
Visual Data Media Services
07.2017 - 01.2019
Project and Account Coordinator
Deluxe Entertainment Services Group
07.2016 - 04.2017
Field Marketing and Sales Specialist
RedBull
08.2014 - 01.2016
Bachelor of Business Management - undefined
Centre for Management Studies, Jain University
Master of Science - Project Management
Northeastern University
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