Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sanskruti Shastri

Aliso Viejo

Summary

Business Administration student at Cal Poly Pomona, specializing in Technology and Operations Management. Skilled in ERP systems, data analysis, and process optimization, seeking to contribute to healthcare operations, supply chain, and product innovation, while developing future entrepreneurial ventures.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales & Operations Associate – Automotive

021 Auto Leasing
Beverly Hills
08.2025 - Current
  • Managed automotive deals from quote to delivery, using data analysis and contract management to negotiate pricing, ensure compliance, and deliver excellent service.

Sales & Marketing Operations Representative

LA Fitness
Mission Viejo
04.2025 - Current
  • Promoted memberships and sold high-value fitness packages through personalized consultations and data-driven strategies, while overseeing operations, and leading staff to maintain service standards, and achieve revenue goals.
  • Directed partnerships, pop-up events, marketing campaigns, and social media initiatives to increase visibility, member engagement, and retention.

Front Desk Receptionist

LA Fitness
Mission Viejo
02.2025 - 04.2025
  • Assisted members with renewals, EFT clear-ups, and check-ins, maintaining smooth operations and positive experiences

Marketing Intern

Baygrape
Ladera Ranch
02.2024 - 11.2024
  • Conducted market research, analyzed trends, and tracked metrics to guide data-driven marketing strategies while producing materials and managing social media content.
  • Utilized DocsNow to organize marketing files, streamline proposals and contracts, and enhance collaboration and planning efficiency.

Valet Services Lead

Waldorf Astoria
Dana Point
06.2023 - 11.2024
  • Led valet operations, guiding team members while managing check-ins, payments, and transaction accuracy to ensure efficient service and premium guest experiences in a luxury environment.

Hostess/Bookkeeper

Piccolino Restaurant
Mission Viejo
06.2024 - 10.2024
  • Managed reservations, seating, and guest service while handling invoices, QuickBooks entries, and other administrative tasks to support smooth daily operations.

Lead Barista

Jasmine Concepts/Le Cafe
Irvine
06.2023 - 06.2024
  • Managed daily café operations independently, preparing beverages, maintaining equipment, and coordinating with a VR gaming venue to ensure smooth service and an excellent customer experience.

Catering & Delivery Assistant

Cal Poly Pomona Foundation
Pomona
01.2023 - 05.2023
  • Prepared and delivered food for multiple campus restaurants, maintaining high standards of quality, accuracy, and on-time service in a fast-paced environment.

Swim Instructor

Goldfish Swim School
Aliso Viejo
10.2021 - 02.2022
  • Designed engaging lessons to improve water safety and swimming skills for children of various ages.

Team Member

Chic-Fil-A
Aliso Viejo
10.2020 - 10.2021
  • Operated register, drive-through, and front counter while maintaining fast, accurate service.

Education

BBA - Technology Operations Management

California State Polytechnic University, Pomona
Pomona, CA
05-2026

Skills

  • Project management
  • Customer service
  • Marketing strategies
  • Contract management
  • SAP S/4HANA and ERP systems
  • Data analysis and reporting
  • Operations and process optimization

Certification

  • SAP S/4HANA Projects (MRP, CO-PC, CO-CCA)
  • Excel Data Analysis – Pearson
  • Microsoft Access 2019 – LinkedIn Learning
  • High Stakes Injury Law Research & Development (R&D) Project

Accomplishments

  • Honor Roll; Spanish National Honor Society
  • 3rd Place – AMGT (Math Tournament)
  • Junior Varsity Lacrosse & Cross Country
  • Volunteer, American Red Cross
  • Key Club – service projects and leadership
  • Photography and creative content; exploring beauty product innovation

Timeline

Sales & Operations Associate – Automotive

021 Auto Leasing
08.2025 - Current

Sales & Marketing Operations Representative

LA Fitness
04.2025 - Current

Front Desk Receptionist

LA Fitness
02.2025 - 04.2025

Hostess/Bookkeeper

Piccolino Restaurant
06.2024 - 10.2024

Marketing Intern

Baygrape
02.2024 - 11.2024

Valet Services Lead

Waldorf Astoria
06.2023 - 11.2024

Lead Barista

Jasmine Concepts/Le Cafe
06.2023 - 06.2024

Catering & Delivery Assistant

Cal Poly Pomona Foundation
01.2023 - 05.2023

Swim Instructor

Goldfish Swim School
10.2021 - 02.2022

Team Member

Chic-Fil-A
10.2020 - 10.2021

BBA - Technology Operations Management

California State Polytechnic University, Pomona

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Sanskruti Shastri