Sanskruti Shastri
Aliso Viejo
Summary
Business Administration student at Cal Poly Pomona, specializing in Technology and Operations Management. Skilled in ERP systems, data analysis, and process optimization, seeking to contribute to healthcare operations, supply chain, and product innovation, while developing future entrepreneurial ventures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales & Operations Associate – Automotive
021 Auto Leasing
Beverly Hills
08.2025 - Current
- Managed automotive deals from quote to delivery, using data analysis and contract management to negotiate pricing, ensure compliance, and deliver excellent service.
Sales & Marketing Operations Representative
LA Fitness
Mission Viejo
04.2025 - Current
- Promoted memberships and sold high-value fitness packages through personalized consultations and data-driven strategies, while overseeing operations, and leading staff to maintain service standards, and achieve revenue goals.
- Directed partnerships, pop-up events, marketing campaigns, and social media initiatives to increase visibility, member engagement, and retention.
Front Desk Receptionist
LA Fitness
Mission Viejo
02.2025 - 04.2025
- Assisted members with renewals, EFT clear-ups, and check-ins, maintaining smooth operations and positive experiences
Marketing Intern
Baygrape
Ladera Ranch
02.2024 - 11.2024
- Conducted market research, analyzed trends, and tracked metrics to guide data-driven marketing strategies while producing materials and managing social media content.
- Utilized DocsNow to organize marketing files, streamline proposals and contracts, and enhance collaboration and planning efficiency.
Valet Services Lead
Waldorf Astoria
Dana Point
06.2023 - 11.2024
- Led valet operations, guiding team members while managing check-ins, payments, and transaction accuracy to ensure efficient service and premium guest experiences in a luxury environment.
Hostess/Bookkeeper
Piccolino Restaurant
Mission Viejo
06.2024 - 10.2024
- Managed reservations, seating, and guest service while handling invoices, QuickBooks entries, and other administrative tasks to support smooth daily operations.
Lead Barista
Jasmine Concepts/Le Cafe
Irvine
06.2023 - 06.2024
- Managed daily café operations independently, preparing beverages, maintaining equipment, and coordinating with a VR gaming venue to ensure smooth service and an excellent customer experience.
Catering & Delivery Assistant
Cal Poly Pomona Foundation
Pomona
01.2023 - 05.2023
- Prepared and delivered food for multiple campus restaurants, maintaining high standards of quality, accuracy, and on-time service in a fast-paced environment.
Swim Instructor
Goldfish Swim School
Aliso Viejo
10.2021 - 02.2022
- Designed engaging lessons to improve water safety and swimming skills for children of various ages.
Team Member
Chic-Fil-A
Aliso Viejo
10.2020 - 10.2021
- Operated register, drive-through, and front counter while maintaining fast, accurate service.
Education
BBA - Technology Operations Management
California State Polytechnic University, Pomona
Pomona, CA05-2026
Skills
- Project management
- Customer service
- Marketing strategies
- Contract management
- SAP S/4HANA and ERP systems
- Data analysis and reporting
- Operations and process optimization
Certification
- SAP S/4HANA Projects (MRP, CO-PC, CO-CCA)
- Excel Data Analysis – Pearson
- Microsoft Access 2019 – LinkedIn Learning
- High Stakes Injury Law Research & Development (R&D) Project
Accomplishments
- Honor Roll; Spanish National Honor Society
- 3rd Place – AMGT (Math Tournament)
- Junior Varsity Lacrosse & Cross Country
- Volunteer, American Red Cross
- Key Club – service projects and leadership
- Photography and creative content; exploring beauty product innovation
Timeline
Sales & Operations Associate – Automotive
021 Auto Leasing
08.2025 - Current
Sales & Marketing Operations Representative
LA Fitness
04.2025 - Current
Front Desk Receptionist
LA Fitness
02.2025 - 04.2025
Hostess/Bookkeeper
Piccolino Restaurant
06.2024 - 10.2024
Marketing Intern
Baygrape
02.2024 - 11.2024
Valet Services Lead
Waldorf Astoria
06.2023 - 11.2024
Lead Barista
Jasmine Concepts/Le Cafe
06.2023 - 06.2024
Catering & Delivery Assistant
Cal Poly Pomona Foundation
01.2023 - 05.2023
Swim Instructor
Goldfish Swim School
10.2021 - 02.2022
Team Member
Chic-Fil-A
10.2020 - 10.2021
BBA - Technology Operations Management
California State Polytechnic University, Pomona