Sanpreet Kaur
Vanderhoof,BC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front-End Assistant Manager
Pauls Your Independent Grocer
2021.05 - Current
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Customer Service Representative
CIBC
2022.07 - 2023.02
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Security Officer/ Shift Supervisor
Paladin Security
2019.04 - 2022.04
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Nursery School Teacher
Vidya Mandir Public School
2018.05 - 2019.03
- Improved students'' reading and writing skills by incorporating engaging, age-appropriate literature into lesson plans.
- Enhanced student understanding of curriculum materials through the use of creative teaching techniques, such as hands-on activities and group projects.
- Developed strong relationships with parents to foster a supportive learning environment for each child.
- Increased overall student participation in class discussions by creating a welcoming and inclusive classroom atmosphere.
Education
DCS in Business Management -
College of New Caledonia
Prince George, BC12.2023
High school diploma or GED in Commerce -
Mother India Public School
03.2018
Skills
- Team Player
- Customer Service
- Computer Operation
- Surveillance
- Driving
- Leadership
- Supervising Experience
- Cashiering
- Time Management
- Cash Handling
- Shift Management
- Employee Performance Evaluations
- Recruiting and Interviewing
- Product and Service Knowledge
- Employee Scheduling
- Microsoft excel/ word/powerpoint (2 years)
Certification
- Food Handler Certification, 05/01/20, 05/01/25
- Serving It Right, 05/01/20, 05/01/25
- Security License, 06/01/22, 06/01/24
- Class 5 Drivers License, 03/01/22, 03/01/27
Languages
English
Hindi
Punjabi
Timeline
Customer Service Representative
CIBC
2022.07 - 2023.02
Front-End Assistant Manager
Pauls Your Independent Grocer
2021.05 - Current
Security Officer/ Shift Supervisor
Paladin Security
2019.04 - 2022.04
Nursery School Teacher
Vidya Mandir Public School
2018.05 - 2019.03
DCS in Business Management -
College of New Caledonia
High school diploma or GED in Commerce -
Mother India Public School
- Food Handler Certification, 05/01/20, 05/01/25
- Serving It Right, 05/01/20, 05/01/25
- Security License, 06/01/22, 06/01/24
- Class 5 Drivers License, 03/01/22, 03/01/27
Similar Profiles
Celeste SinghCeleste Singh
Customer Service Cashier at Saint Pauls Clearwater Independent SchoolCustomer Service Cashier at Saint Pauls Clearwater Independent School
RENA MillerRENA Miller
Meat and Seafood Manager at Braund' Independent GrocerMeat and Seafood Manager at Braund' Independent Grocer
Holly WursterHolly Wurster
Customer Service Representative at Brown's Your Independent GrocerCustomer Service Representative at Brown's Your Independent Grocer