Sanpreet Kaur
Vanderhoof,BC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front-End Assistant Manager
Pauls Your Independent Grocer
05.2021 - Current
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Customer Service Representative
CIBC
07.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Security Officer/ Shift Supervisor
Paladin Security
04.2019 - 04.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Nursery School Teacher
Vidya Mandir Public School
05.2018 - 03.2019
- Improved students'' reading and writing skills by incorporating engaging, age-appropriate literature into lesson plans.
- Enhanced student understanding of curriculum materials through the use of creative teaching techniques, such as hands-on activities and group projects.
- Developed strong relationships with parents to foster a supportive learning environment for each child.
- Increased overall student participation in class discussions by creating a welcoming and inclusive classroom atmosphere.
Education
DCS in Business Management -
College of New Caledonia
Prince George, BC12.2023
High school diploma or GED in Commerce -
Mother India Public School
03.2018
Skills
- Team Player
- Customer Service
- Computer Operation
- Surveillance
- Driving
- Leadership
- Supervising Experience
- Cashiering
- Time Management
- Cash Handling
- Shift Management
- Employee Performance Evaluations
- Recruiting and Interviewing
- Product and Service Knowledge
- Employee Scheduling
- Microsoft excel/ word/powerpoint (2 years)
Certification
- Food Handler Certification, 05/01/20, 05/01/25
- Serving It Right, 05/01/20, 05/01/25
- Security License, 06/01/22, 06/01/24
- Class 5 Drivers License, 03/01/22, 03/01/27
Languages
English
Hindi
Punjabi
Timeline
Customer Service Representative
CIBC
07.2022 - 02.2023
Front-End Assistant Manager
Pauls Your Independent Grocer
05.2021 - Current
Security Officer/ Shift Supervisor
Paladin Security
04.2019 - 04.2022
Nursery School Teacher
Vidya Mandir Public School
05.2018 - 03.2019
DCS in Business Management -
College of New Caledonia
High school diploma or GED in Commerce -
Mother India Public School
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