Sanoop Kumar P S
Cambridge,ON
Summary
Results-driven professional with a solid foundation in industry practices, seeking to leverage expertise in creative problem-solving and collaborative teamwork. Proven track record of leadership and independent contributions that enhance project outcomes and team dynamics. Demonstrates strong interpersonal skills, fostering positive relationships within diverse teams. Career aspirations include driving innovation and efficiency in a dynamic work environment.
Overview
7
7
years of professional experience
Work History
Team Member
Toyota Motor Manufacturing Corporation Canada
Cambridge, Ontario
04.2024 - Current
- Maintained and sanitized robotics welding machines.
- Inspected emergency eye washing machines to ensure compliance with safety standards.
- Completed training in industrial safety.
- Operated and maintained Taski machinery efficiently.
- Managed team operations to ensure smooth workflow and productivity.
- Compiled and submitted detailed reports to the team lead.
Senior Associate
EXL
Cochin, Kerala, India
11.2018 - 07.2022
- Reviewed and analyzed patient information through the application to ensure accuracy and compliance with established policies.
- Evaluated and resolved claim rejections by determining the reasons for system errors, ensuring efficient claim processing.
- Conducted a thorough error analysis to minimize discrepancies and improve overall accuracy in operations.
- Monitored and enforced compliance with HIPAA (Health Insurance Portability and Accountability Act) standards, safeguarding sensitive patient information.
- Collaborated with hospitals, registered nurses, and healthcare professionals to clarify claim details, and resolve complex cases.
- Prepared comprehensive reports on operational performance and key findings for management review.
- Reviewed and analyzed the work of other employees to identify and address errors, providing constructive feedback to enhance team productivity.
System Administrator
ConceptNXT Technologies LLP
KOCHI, Kerala, India
09.2017 - 10.2018
- Implemented security measures such as firewalls, antivirus programs.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Oversaw storage management, data migration, backups and drive replacements.
- Configured and maintained system hardware, software and network components.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Installed security software to protect networks.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Installed, tested and evaluated new systems, applications and patches.
- Designed, configured and tested computer hardware and operating system software.
Education
Post Graduate Diploma - Information Technology in Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None12-2024
Bachelor of Computer Applications - Information Technology
Mahatma Gandhi University
Kerala, India05-2017
Skills
- Problem-solving
- Complaint resolution
- Decision-making capacity
- Adaptability and flexibility
- Customer service
- Team building
- Willingness to learn
- Workplace safety
- Computer skills
- Quality inspections
- Safety
- Teamwork and collaboration
- Technical support
- Expert in SQL, C, Power BI, Tableau, Visio, and MS Office
Affiliations
- Driving
- Listening to music
- Gaming
- Travelling
Languages
English
Professional
Malayalam
Professional
Hindi
Elementary
Tamil
Limited
Accomplishments
- Top Performer of Q2 Operations at EXL.
Timeline
Team Member
Toyota Motor Manufacturing Corporation Canada
04.2024 - Current
Senior Associate
EXL
11.2018 - 07.2022
System Administrator
ConceptNXT Technologies LLP
09.2017 - 10.2018
Post Graduate Diploma - Information Technology in Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Computer Applications - Information Technology
Mahatma Gandhi University
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