Sanoopkumar Ramachandran Nair
Kindersley,SK
Summary
Dynamic Food Service Supervisor with a proven track record at Boston Pizza, enhancing customer satisfaction and reducing food waste through effective inventory management. Skilled in staff leadership and kitchen coordination, I foster a high-performing team environment while maintaining rigorous hygiene practices and ensuring compliance with food safety standards.
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.
Overview
20
20
years of professional experience
Work History
Food Service Supervisor
Boston Pizza
05.2023 - Current
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Assistant Restaurant Manager
Pizza Express Restaurant
03.2021 - 04.2023
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
- Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery.
- Collaborated with General Manager to develop strategic plans for business growth in alignment with company objectives.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Food Service Supervisor
IHOP
08.2015 - 01.2021
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Reviewed and approved employee schedules and timesheets.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Controlled food costs and managed inventory.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Food Service Supervisor
La Marina Restaurant
09.2012 - 07.2015
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Assistant Restaurant Manager
HMS Host International
04.2008 - 04.2012
F&B Server
Novotel
11.2007 - 02.2008
F&B Associate
Taj Hotel
08.2005 - 08.2007
- Collaborated with team members to ensure smooth operations during peak service hours.
- Promoted a safe working environment by adhering to strict sanitation guidelines and food safety standards.
- Increased overall efficiency by assisting in the preparation and presentation of food items.
- Enhanced guest satisfaction by providing exceptional service and maintaining a clean dining environment.
Education
Bachelor of Science - Catering Science & Hotel Management
Sree Amman Arts & Science College
Erode , Tamilnadu , India04-2004
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Ordering supplies
- Schedule management
- Inventory management
- Hygiene practices
- Allergy awareness
Languages
English
Full Professional
Hindi
Professional Working
Tamil
Professional Working
Malayalam
Full Professional
Timeline
Food Service Supervisor
Boston Pizza
05.2023 - Current
Assistant Restaurant Manager
Pizza Express Restaurant
03.2021 - 04.2023
Food Service Supervisor
IHOP
08.2015 - 01.2021
Food Service Supervisor
La Marina Restaurant
09.2012 - 07.2015
Assistant Restaurant Manager
HMS Host International
04.2008 - 04.2012
F&B Server
Novotel
11.2007 - 02.2008
F&B Associate
Taj Hotel
08.2005 - 08.2007
Bachelor of Science - Catering Science & Hotel Management
Sree Amman Arts & Science College
Similar Profiles
IMMANUEL SHANKARIMMANUEL SHANKAR
Restaurant Manager at Boston PizzaRestaurant Manager at Boston Pizza
Gabriela (Gabby) OliveiraGabriela (Gabby) Oliveira
Server/Opening Manager at Boston PizzaServer/Opening Manager at Boston Pizza
Shubham KakkarShubham Kakkar
Cook/Shift Leader at Boston PizzaCook/Shift Leader at Boston Pizza
Pooja ReddyPooja Reddy
Server/Bartender at Boston PizzaServer/Bartender at Boston Pizza
Carson YoungCarson Young
Tire and Lube Technician at Get A Grip Tire and PerformanceTire and Lube Technician at Get A Grip Tire and Performance