Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sanober Momtaz

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service by bringing effective skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions.

Overview

5
5
years of professional experience

Work History

Social Media Coordinator & Content Editor

Kiara's
07.2023 - 01.2024
  • Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
  • Boosted brand visibility by developing and implementing engaging social media campaigns.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Monitored comments sections across platforms to address negative feedback and maintain brand reputation.
  • Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
  • Enhanced online engagement with the creation of compelling and engaging content for various platforms.
  • Analyzed and reported social media and online marketing campaign results.

Website Editor

Bangladesh Art Week
03.2019 - Current
  • Supported content edits and updated digital publications, e-newsletters, e-mail content and other digital platforms as assigned by website manager, senior website editor, and company event curators.
  • Improved website functionality by redesigning and updating pages.
  • Created targeted social media strategy to connect with existing and new customers through relevant platforms and expand influence.
  • Enhanced website user experience by implementing responsive design and intuitive navigation.
  • Optimized web content, increasing organic search traffic and improving site rankings.
  • Coordinated with graphic designers to create visually appealing graphics that complemented written content, resulting in increased site visitor engagement.
  • Analyzed website traffic and developed content to meet needs and interests of website visitors.

Online Charity Auction Technical Assistant

Bangladesh Art Week
06.2020 - 06.2022
  • Gathered, organized and distributed technical documentation.
  • Prepared technical presentations and other materials for presenting artworks in a smooth and appealing form to enhance audience experience.
  • Provided technical guidance and support to team members.
  • Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
  • Performed minor maintenance and repair on malfunctioning computer equipment.
  • Set up and configured desktop computers, peripherals and accounts.
  • Analyzed system logs to identify potential issues and proactively address them before they escalate into larger problems, ensuring uninterrupted service.
  • Transferred computer files between programs.

On Call Gallery Attendant

Bangladesh Art Week
09.2021 - 11.2021
  • Ensured artwork safety by diligently monitoring gallery spaces and maintaining proper environmental conditions.
  • Maintained a clean and organized gallery environment, creating an inviting atmosphere for visitors to enjoy.
  • Collaborated with gallery staff to plan and execute successful opening receptions and special events.
  • Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
  • Assisted curators in conducting research for upcoming exhibitions, providing valuable context for exhibited works of art.

Education

Bachelor of Arts - Psychology

University of Waterloo
Waterloo, ON, Canada
05.2026

International Baccalaureate Diploma Programme - High School Diploma

Raffles World Academy
Dubai, UAE
05.2022

Skills

  • Content Strategy
  • Excellent Foreign language proficiency
  • Clear Communication
  • Organizational abilities
  • Team Leadership
  • Time Management
  • Client Relationship Management
  • Public Speaking
  • Microsoft Office
  • Social Media
  • Content Planning
  • Relationship Building
  • Keen eye for detail
  • Project Management

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
French
Limited Working

Timeline

Social Media Coordinator & Content Editor

Kiara's
07.2023 - 01.2024

On Call Gallery Attendant

Bangladesh Art Week
09.2021 - 11.2021

Online Charity Auction Technical Assistant

Bangladesh Art Week
06.2020 - 06.2022

Website Editor

Bangladesh Art Week
03.2019 - Current

Bachelor of Arts - Psychology

University of Waterloo

International Baccalaureate Diploma Programme - High School Diploma

Raffles World Academy

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Sanober Momtaz