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Hi, I’m
Sannie Ali
Scrum Master
Mississauga,Ontario
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
years of professional experience
3
years of post-secondary education
3
Certifications
Work History
The Globe And MailToronto, Ontario
Account Executive
04.2021 - 04.2022
Job overview
- Worked with Enterprise clients with a quota of 1.4 million as a team and closed 100% for the year.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Managed sales cycle to maintain solid customer base.
- Executed successful sales strategies to convert leads into customers.
IntuitToronto, Ontario
Account Manager, Inside Sales
04.2019 - 03.2021
Job overview
- Closed a quota of $400k year and achieved 105% in year 1 and $550k achieving 120% for year 2.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Developed and implemented sales strategies to increase customer loyalty and retention.
CDWEtobicoke, ON
Account Manager
03.2018 - 03.2019
Job overview
- Closed a quota of $45k monthly and closed yearly quota of $550k at 102%
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Educated clients on new products or services to increase customer engagement with brand.
Moxtra IncBengaluru, Karnataka
Sales Manager - BDR
12.2015 - 01.2018
Job overview
- Identified, hired and trained highly-qualified BDRs by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Jai Medica Pvt LtdBengaluru, Karnataka
Medical Liaison Consultant
05.2014 - 09.2015
Job overview
- Gathered, recorded and analyzed customer, market and competitor intelligence gained from stakeholder interactions, meetings and literature.
- Contributed to product improvement and development by documenting, collecting and reporting adverse reactions.
- Collaborated with channel partners to provide scientific, clinical and technical training on programs, issues and applications.
- Used Salesforce to track and record training activities and observational studies.
- Delivered commercially useful and medically meaningful presentations to healthcare providers to verify proper utilization of the product.
C3i Support ServicesHyderabad, Telangana
Level I & II Project Coordinator
09.2012 - 04.2014
Job overview
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between clients and partners to facilitate communication and keep appropriate parties updated on project developments.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Maintained open communication by presenting regular updates on project status to partner stake holders.
Dell TechnologiesHyderabad, Telangana
Sales Associate
05.2010 - 06.2011
Job overview
- Worked on the pilot team of chat process. Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Osmania UniversityHyderabad, Telangana, India
Bachelor of Science from Business Management
03.2007 - 04.2010
Skills
People Management
undefinedAccomplishments
- Employee of the quarter – Dell Inc
- Employee of the Year - C3i Support Services (For successfully managing multiple projects)
- Best Performer Semi-Annually – Moxtra Inc
- Q1-2020 Highest Quota Attainment - Intuit, Inc.
- Q1-2020 Top Performer - Intuit, Inc.
Certification
Certified Scrum Master License
Interests
Cooking
Painting
Timeline
Certified Scrum Master License
03-2023
Google - Foundations of Project Management
03-2023
Foundational Certification in Agile Scrum (FCAS)™
03-2023
Account Executive
The Globe And Mail
04.2021 - 04.2022
Account Manager, Inside Sales
Intuit
04.2019 - 03.2021
Account Manager
CDW
03.2018 - 03.2019
Sales Manager - BDR
Moxtra Inc
12.2015 - 01.2018
Medical Liaison Consultant
Jai Medica Pvt Ltd
05.2014 - 09.2015
Level I & II Project Coordinator
C3i Support Services
09.2012 - 04.2014
Sales Associate
Dell Technologies
05.2010 - 06.2011
Osmania University
Bachelor of Science from Business Management
03.2007 - 04.2010
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