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Hi, I’m
Sannie Ali
Scrum Master
Mississauga,Ontario
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
years of professional experience
3
years of post-secondary education
3
Certifications
Work History
The Globe And MailToronto, Ontario
Account Executive
04.2021 - 04.2022
Job overview
- Worked with Enterprise clients with a quota of 1.4 million as a team and closed 100% for the year.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Managed sales cycle to maintain solid customer base.
- Executed successful sales strategies to convert leads into customers.
IntuitToronto, Ontario
Account Manager, Inside Sales
04.2019 - 03.2021
Job overview
- Closed a quota of $400k year and achieved 105% in year 1 and $550k achieving 120% for year 2.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Developed and implemented sales strategies to increase customer loyalty and retention.
CDWEtobicoke, ON
Account Manager
03.2018 - 03.2019
Job overview
- Closed a quota of $45k monthly and closed yearly quota of $550k at 102%
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Educated clients on new products or services to increase customer engagement with brand.
Moxtra IncBengaluru, Karnataka
Sales Manager - BDR
12.2015 - 01.2018
Job overview
- Identified, hired and trained highly-qualified BDRs by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Jai Medica Pvt LtdBengaluru, Karnataka
Medical Liaison Consultant
05.2014 - 09.2015
Job overview
- Gathered, recorded and analyzed customer, market and competitor intelligence gained from stakeholder interactions, meetings and literature.
- Contributed to product improvement and development by documenting, collecting and reporting adverse reactions.
- Collaborated with channel partners to provide scientific, clinical and technical training on programs, issues and applications.
- Used Salesforce to track and record training activities and observational studies.
- Delivered commercially useful and medically meaningful presentations to healthcare providers to verify proper utilization of the product.
C3i Support ServicesHyderabad, Telangana
Level I & II Project Coordinator
09.2012 - 04.2014
Job overview
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between clients and partners to facilitate communication and keep appropriate parties updated on project developments.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Maintained open communication by presenting regular updates on project status to partner stake holders.
Dell TechnologiesHyderabad, Telangana
Sales Associate
05.2010 - 06.2011
Job overview
- Worked on the pilot team of chat process. Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Osmania UniversityHyderabad, Telangana, India
Bachelor of Science from Business Management
03.2007 - 04.2010
Skills
People Management
Stakeholder Management
Relationship building and management
Business development and planning
Written and verbal communication
Account management
Knowledgeable in Trello, Jamboard, Kanban, Salesforce, Hubspot, MS Office, Slack
Accomplishments
- Employee of the quarter – Dell Inc
- Employee of the Year - C3i Support Services (For successfully managing multiple projects)
- Best Performer Semi-Annually – Moxtra Inc
- Q1-2020 Highest Quota Attainment - Intuit, Inc.
- Q1-2020 Top Performer - Intuit, Inc.
Certification
Certified Scrum Master License
Interests
Cooking
Painting
Timeline
Certified Scrum Master License
03-2023
Google - Foundations of Project Management
03-2023
Foundational Certification in Agile Scrum (FCAS)™
03-2023
Account Executive
The Globe And Mail
04.2021 - 04.2022
Account Manager, Inside Sales
Intuit
04.2019 - 03.2021
Account Manager
CDW
03.2018 - 03.2019
Sales Manager - BDR
Moxtra Inc
12.2015 - 01.2018
Medical Liaison Consultant
Jai Medica Pvt Ltd
05.2014 - 09.2015
Level I & II Project Coordinator
C3i Support Services
09.2012 - 04.2014
Sales Associate
Dell Technologies
05.2010 - 06.2011
Osmania University
Bachelor of Science from Business Management
03.2007 - 04.2010