Summary
Overview
Work History
Education
Skills
Additional Information
Disclaimer
Timeline
Generic

Sanket Rawal

Mississauga,Canada

Summary

Five years of experience in operations management, focusing on corporate vision and team motivation. Expertise in defining and communicating strategic objectives while holding team members accountable for results. Proficient in Lean methodology to drive continuous process improvement and eliminate obstacles. Leadership style emphasizes approachability and team engagement through recognition and support. Resourceful Delivery Driver Supervisor known for high productivity and efficient task completion. Possess specialized skills in route optimization, team leadership, and safety compliance. Excel at communication, problem-solving, and time management to ensure seamless operations and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Delivery Driver Supervisor

Trinity Services Group, Inc.
Brampton, ON
09.2020 - 06.2024
  • Managed daily operations of station, overseeing activities to enhance customer experience and achieve financial goals.
  • Coached and developed a team of over 50 employees to optimize performance and productivity.
  • Identified and resolved operational issues through continuous improvement and LEAN initiatives.
  • Ensured compliance with safety, security, and service standards, including emergency response protocols.
  • Developed and evaluated annual goals for all operational functions to ensure strategic alignment.
  • Analyzed monthly profit and loss statements while implementing strategies to exceed revenue targets.
  • Implemented safety programs and OSHA regulations to maintain a secure work environment for all staff.
  • Established driver training & progress programs to enhance skills, safety, and overall operational efficiency.

Dispatcher

Fast Track
Etobicoke, ON
08.2018 - 08.2020
  • Coordinated parcel pickups and deliveries to achieve on-time shipping.
  • Managed schedules, routes, and logistics to enhance operational efficiency.
  • Communicated with drivers, warehouse staff, and customers for effective shipment tracking.
  • Ensured compliance with safety and shipping regulations to maintain standards.
  • Handled shipping documentation, invoices, and tracking systems accurately.
  • Resolved delivery issues and addressed customer inquiries promptly.

Cook

Embassy Suites by Hilton
Niagara Falls, ON
03.2018 - 07.2018
  • Established and stocked station with essential supplies to ensure operational efficiency.
  • Prepared food items in accordance with recipes and quality standards.
  • Collaborated with kitchen staff to cook menu items effectively.
  • Ensured adherence to food handling, storage, and sanitation protocols.
  • Maintained cleanliness and organization of station throughout shifts.
  • Followed chef's instructions while performing under pressure.
  • Monitored food quality, promptly reporting any issues.

Lecturer

Apollo international Hospitals ltd
Gandhinagar, Gujarat
12.2015 - 12.2016
  • Initiated, facilitated, and moderated classroom discussions.
  • Prepared and delivered lectures to undergraduate and/or graduate students on topics such as pharmacology, mental health nursing, and community health care practices.
  • Kept abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.
  • Prepared course materials such as syllabi, homework assignments, and handouts.
  • Supervised students' laboratory and clinical work.
  • Evaluated and graded students' class work, laboratory and clinic work, assignments, and papers.
  • Collaborated with colleagues to address teaching and research issues.
  • Planned, evaluated, and revised curricula, course content, and course materials and methods of instruction.

Education

Postgraduate Diploma - Health Science

Seneca College
North York
08-2017

Postgraduate Diploma - Health Science

Niagara College
Welland, None
08-2016

Skills

  • Operational efficiency
  • Team leadership
  • Route optimization
  • Safety compliance
  • Performance management
  • Customer service
  • Scheduling logistics
  • Employee training
  • Conflict resolution
  • Data analysis
  • Problem solving
  • Communication skills
  • Quality assurance
  • Safety compliance adherence
  • Regulatory compliance awareness
  • Budget management experience
  • Project management experience
  • Fleet management
  • Vehicle inspection
  • Dispatch communication
  • Route planning
  • Time management skills

Additional Information

Compassionate and sensitive to other's needs., Use my imagination and creativity to come up with new ideas or being ready to overcome crisis situation., Speak and write well and get your ideas across to others frequently., Learn a new task and do team work in different areas., Ability to work independently, competently and under minimal supervision., Enjoy helping people and apply training sessions well in work., Understanding the client's point of view., Maintained friendly, smiling, and good attitude with every client., Able to handle client's complaints in polite and empathetic manner., Understand team centric philosophy requiring everyone to do anything even if the activity is not mentioned in the description., Proven ability to perform workplace cleaning and maintenance tasks., Remain calm, courteous and respectful at all times., Committed to organisation mission and able to take ownership of job.

Disclaimer

I am promising that the above facts given by me are true to the best of my knowledge and beliefs.

Timeline

Delivery Driver Supervisor

Trinity Services Group, Inc.
09.2020 - 06.2024

Dispatcher

Fast Track
08.2018 - 08.2020

Cook

Embassy Suites by Hilton
03.2018 - 07.2018

Lecturer

Apollo international Hospitals ltd
12.2015 - 12.2016

Postgraduate Diploma - Health Science

Seneca College

Postgraduate Diploma - Health Science

Niagara College

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