SANKET KOLHE
Orleans,Ontario
Summary
Detail-oriented and dedicated professional with a strong background in customer service, time management, and problem-solving. Seeking the Administrative Support Associate position at Rona+ to utilize my skills in organization, communication, and leadership to support efficient operations.
Overview
6
6
years of professional experience
Work History
Head Cashier/Supervisor of Operations
RONA+
08.2024 - Current
- Supervised and trained front-end staff to ensure exceptional customer service and accurate transaction processing.
- Resolved customer inquiries and complaints efficiently, ensuring a positive shopping experience.
- Opened and closed the store, ensuring all security procedures were followed and the premises were secured.
- Assisted in scheduling and organizing staff shifts, ensuring adequate coverage during peak hours.
Back of House Supervisor/Keyholder
Sport Chek
07.2023 - 08.2024
- Organized back-of-house areas and optimized merchandise flow
- Ensured timely processing of shipments, transfers, damages, and stock organization
- Communicated merchandising needs and planning requirements to management
- Supervised and motivated a team to maintain high operational standards.
Front End Supervisor
Lowe's Home Improvement
03.2022 - 06.2023
- Managed store opening and closing procedures
- Provided customer assistance with returns, exchanges, and product inquiries
- Supervised front-end operations to ensure smooth customer flow.
Contact Center Representative
TD Bank
10.2021 - 03.2022
- Handled customer inquiries and issues via phone
- Provided product recommendations and solutions
- Engaged in continuous training to enhance knowledge and performance.
Customer Service Representative
Quickie Convenience Store
01.2019 - 03.2022
- Trained new employees on cash register and inventory procedures
- Managed cash transactions, fuel pump operations, and lottery sales
- Implemented inventory management practices.
Education
Diploma - Business Administration (Core) -
Algonquin College
09.2021
Skills
- Customer Service
- Problem-solving
- Analytical Thinking
- Organizational Skills
- Oral and written communication
- Leadership
- Time management
- Merchandise Flow & Inventory Management
Timeline
Head Cashier/Supervisor of Operations
RONA+
08.2024 - Current
Back of House Supervisor/Keyholder
Sport Chek
07.2023 - 08.2024
Front End Supervisor
Lowe's Home Improvement
03.2022 - 06.2023
Contact Center Representative
TD Bank
10.2021 - 03.2022
Customer Service Representative
Quickie Convenience Store
01.2019 - 03.2022
Diploma - Business Administration (Core) -
Algonquin College
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