Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sangeeta Kumari

Scarborough

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Trainer

Mc Donald's
01.2024 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Developed job-specific competencies and performance standards.
  • Facilitated virtual, in-person and blended learning sessions.
  • Established and maintained quality control standards.

Sales Representative

Fashion Valley
03.2023 - 12.2023
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Trained and mentored new sales representatives.
  • Developed and implemented sales strategies to increase profits.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, ON
12.2023

Skills

  • Customer Service
  • Work Planning and Prioritization
  • Customer Relationship Building
  • Product and service knowledge
  • Customer Needs Assessment
  • Customer Success Management
  • Product Promotions
  • Client Account Management

Certification

Comptia A+ Core 1

AZ 900 ( Azure Fundamentals )

Timeline

Crew Trainer

Mc Donald's
01.2024 - Current

Sales Representative

Fashion Valley
03.2023 - 12.2023

High School Diploma -

Seneca College of Applied Arts And Technology

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Sangeeta Kumari