Sankeetha Kengatharamoorthy
Scarborough,Canada
Summary
Enthusiastic law graduate with a diverse background in education, business, and law, including personal injury, employment, and disabilities. Experienced and organized administrative professional with a proven track record of supporting various business areas, such as legal research, database management, and human resources. Highly collaborative team player with exceptional communication skills, strong decision-making abilities, and effective time management. Detail-oriented individual with a focus on streamlining internal processes and tasks for improved efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Case Manager - Temporary
Affinity Law Professional Corporation
12.2024 - Current
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
- Improved client outcomes by implementing effective case management strategies and streamlining processes.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Director of Training, Development and Case Managem
Affinity Law Professional Corporation
04.2024 - 12.2024
- Cultivated high performance by offering mentorship, guidance, and professional development opportunities to volunteers, students and new case managers.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Expedited invoice processing with effective communication between internal departments and clients.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed high-risk cases effectively, implementing crisis intervention techniques when necessary to ensure client safety.
- Provided assistance and support for team-based IT projects, contributing to network infrastructure upgrades and expansions to meet evolving business needs and enhance system performance.
Artciling Student / Extended Supervision Agreement
Affinity Law Professional Corporation
02.2023 - 10.2024
- Drafted and reviewed legal documents, case summaries and proposals for attorney to review
- Attended discoveries, mediations, and LATs, preparing comprehensive summaries and reports for each session.
- Negotiated, settled and explained complex information to clients regarding their settlements; recorded over 20 settlements in three months
- Consulted with lawyers and provided recommendations with regard to cost and time-effective ways to accomplish the client’s goals
- Drafted correspondence for clients and insurance companies under supervision from practicing lawyers that resulted in prompt responses on important matters.
Senior Case Manager
Affinity Law Professional Corporation
06.2022 - 02.2023
- Mentored case managers, interns and volunteers to create positive, productive atmosphere.
- Implemented data-driven decision-making processes to optimize services provided to clients.
- Streamlined the document review process with meticulous organization and attention to detail, improving overall case management.
- Evaluated the merits of potential cases by conducting preliminary investigations into factual backgrounds and relevant legal principles.
Long-Term Occasional Teacher / Supply Teacher
Holy Trinity School
03.2021 - 09.2024
- Maintain an orderly classroom to promote a collaborative environment in class and online
- Instruct students using various teaching methods, for example lecture and demonstration, and uses audio-visual aids and other materials to supplement presentations
- Assess development against targets for individuals and groups using assessments specific to each level
- Adapt to work effectively in changing situations and with diverse individuals and groups
- Respond positively and adjust priorities and approach to changes in the work environment
Remote Consultant
MRCK Incorporated
06.2015 - 03.2021
- Researched and produced well-rounded content on various subject matters such as business contracts, employment contracts and advertisements
- Assisted the team with remote customer service support via phone and email, as well as with general administrative duties
- Cultivated and implemented communication tactics on projects that supported growth in the business
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies
Remote Compliance Analyst Intern
Perkfix Incorporated
01.2021 - 04.2021
- Assisted the Human Resources, development and management team in researching different subject matters such as patent and trademark filing process
- Researched and assessed the viability of products with accordance with HIPPA and US laws
- Assessed internal documentation and communications as well as public relations and advertising materials for compliance with company policies and legal requirements
- Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines
- Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures
Office Manager
MRCK Incorporated
09.2016 - 03.2017
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Arranged meetings between senior partners and clients which included travel arrangements when required
- Prepared client invoices, expense reports, account reconciliation and ensured all transactions were billed in a timely manner
- Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data and interpret information for daily report generation
Office Manager
Bondex Mouldings
04.2017 - 08.2017
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
- Increased office organization by developing filing system and customer database protocols
- Created training program for new office employees, decreasing training time by 50%
- Trained 15 employees on best practices and protocol while managing teams to maintain optimal productivity
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes
- Created a new employment contract and resignation papers
Case Manager
Affinity Law Professional Corporation
08.2021 - 06.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Teacher
Timeplan Education Group Limited
09.2015 - 07.2020
- Responsible for the preparation and implementation of UK curriculum lesson plans incorporating diverse teaching methods in order to accommodate a variety of learning styles
- Taught students in various stages of cognitive, linguistic, social and emotional development
- Taught mainly from kindergarten to grade 8, intervention and special education
- Assisted fellow teachers with assignments, special projects, tests, administrative updates and grading as needed
Education
Honours Bachelor of Law - Law
City, University of London
London, England01.2018
Honours Bachelor of Education - Primary and Junior
University of Ottawa
Ottawa, Ontario01.2013
Bilingual Honours Bachelor of Arts - Political Science and Philosophy
Glendon, York University
Toronto, Ontario01.2012
Skills
- Effective Time Management
- Office Administration
- Collaborative Team Management
- Proficient Task Management
- Communicational skills
- Detailed Reporting Skills
- Data Interpretation and Integration
- Issue and conflict resolution
- Advanced MS Office Skills
- Advocacy Skills
- Fast learner
- Training program development
Websites
Certification
- COVID-19 Contact Tracing Certificate
- Advanced Lexis Library Online Research Certificate
- Westlaw UK Advanced Certificate
- Safeguarding Children
- Certificate of Bilingualism
- Certificate in Law and Social Thought
Timeline
Senior Case Manager - Temporary
Affinity Law Professional Corporation
12.2024 - Current
Director of Training, Development and Case Managem
Affinity Law Professional Corporation
04.2024 - 12.2024
Artciling Student / Extended Supervision Agreement
Affinity Law Professional Corporation
02.2023 - 10.2024
Senior Case Manager
Affinity Law Professional Corporation
06.2022 - 02.2023
Case Manager
Affinity Law Professional Corporation
08.2021 - 06.2022
Long-Term Occasional Teacher / Supply Teacher
Holy Trinity School
03.2021 - 09.2024
Remote Compliance Analyst Intern
Perkfix Incorporated
01.2021 - 04.2021
Office Manager
Bondex Mouldings
04.2017 - 08.2017
Office Manager
MRCK Incorporated
09.2016 - 03.2017
Teacher
Timeplan Education Group Limited
09.2015 - 07.2020
Remote Consultant
MRCK Incorporated
06.2015 - 03.2021
Honours Bachelor of Education - Primary and Junior
University of Ottawa
Bilingual Honours Bachelor of Arts - Political Science and Philosophy
Glendon, York University
- COVID-19 Contact Tracing Certificate
- Advanced Lexis Library Online Research Certificate
- Westlaw UK Advanced Certificate
- Safeguarding Children
- Certificate of Bilingualism
- Certificate in Law and Social Thought
Honours Bachelor of Law - Law
City, University of London
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