Sankeertana
Toronto,Canada
Summary
PMP certified Project Management Professional with 10 years of experience, including 5 years dedicated to IT project life cycle management. Demonstrated success in collaborating with stakeholders and overseeing comprehensive project documentation, ensuring timely and successful project delivery. Exceptional communication, interpersonal, and problem-solving skills yield significant value for organizations. Aiming to leverage expertise in fast-paced environments to drive continued professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Lead
Qentelli
, India
04.2023 - 08.2024
- Managed a strategic client portfolio using Agile methodologies, utilizing tools like Jira, driving 20% revenue growth through effective stakeholder collaboration.
- Coordinated with cross-functional teams across geographies and time zones, enabling seamless project updates.
- Streamlined contract documentation resulting in on-time renewals, and sustained partnerships.
- Developed project presentations, reporting project metrics, and milestones to executive stakeholders.
- Established a structured communication process with project leads, identifying risks and removing impediments through effective mitigation strategies.
- Demonstrated problem-solving skills to identify inefficiencies in processes, implementing process optimizations, resulting in the early identification of potential issues.
Project Coordinator
CallHealth
, India
07.2019 - 03.2023
- Delivered a new service offering using Agile and Jira, managing the end-to-end lifecycle, and increasing subscriptions by 30%.
- Collaborated with cross-functional stakeholders to deliver product demos, gather actionable feedback, and obtain sign-off from stakeholders.
- Coordinated with cross-functional teams across all project phases for a new customer portal project, tracking progress, managing tasks, and ensuring adherence to project timelines.
- Bridged the communication gap between technical and non-technical stakeholders, translating complex requirements into clear, actionable tasks.
- Established standardized templates for project documentation, ensuring consistent updates, and reporting project status to all stakeholders.
- Streamlined ad hoc requirements by applying problem-solving skills, and aligning priorities with business owners, ensuring integration into Sprint planning.
Manager-Process Improvement
Nephroplus
, India
11.2018 - 07.2019
- Optimized the operational budget by analyzing monthly P&L reports, engaging with stakeholders across dialysis clinics, and resulting in a reduction of variable costs by approximately 10%.
Manager-Process Improvement
Davita
, India
10.2016 - 11.2018
- Led the hospital accreditation project, coordinating across all project phases to implement quality standards, thoroughly maintaining documentation, and achieving accreditation successfully.
- Implemented a compliance tracking tool and staff training, solving regulatory compliance challenges, and achieving 100% adherence to requirements.
Operations Manager
Davita
, India
06.2015 - 10.2016
- Applied analytical skills to analyze P&L statements, identify excess consumable usage, and implement daily tracking and staff coaching, optimizing costs, and restoring center profitability.
Management Trainee
Davita
, India
04.2014 - 06.2015
- Applied problem-solving strategies to boost team morale and patient satisfaction, resolving operational challenges, and restoring center profitability, earning executive recognition.
- Developed comprehensive documentation for the new dialysis, streamlining the handover to operations.
Education
MBA - Healthcare Management
T.A PAI Management Institute
India04-2014
Bachelor of Pharmacy -
Jawaharlal Nehru Technological University
India04-2011
Skills
- Project Life cycle
- Stakeholder Collaboration
- Coordination
- Communication and Interpersonal skills
- Process Improvement
- Documentation
- Reporting
- Analytical and Problem-solving
- Root cause Analysis
- Customer Service
- Agile: Scrum, SAFe
- MS Office: Outlook, Word, Spreadsheets, Presentation
Certification
- SAFe 6 Agilist, Scaled Agile Inc, Nov 2024
- Project Management Professional (PMP), Project Management Institute (PMI), Oct, 2024
- Canadian Workplace Communication, Toronto Metropolitan University (TMU), Oct, 2024
- Professional Scrum Master (PSM), Scrum.org, Feb, 2024
Volunteer Experience
- Humber River Health, Toronto, ON, Nov 2024
Currently volunteering at the hospital gift shop, making positive impact on customer experience and gaining valuable interpersonal skills.
- Bridge of Life Medical Mission, Nepal, Nov 2017
Fundraised $150 and participated in a health camp to screen individuals for risk factors of kidney disease, identifying more than 400 with hypertension and other risk factors.
Timeline
Project Lead
Qentelli
04.2023 - 08.2024
Project Coordinator
CallHealth
07.2019 - 03.2023
Manager-Process Improvement
Nephroplus
11.2018 - 07.2019
Manager-Process Improvement
Davita
10.2016 - 11.2018
Operations Manager
Davita
06.2015 - 10.2016
Management Trainee
Davita
04.2014 - 06.2015
MBA - Healthcare Management
T.A PAI Management Institute
Bachelor of Pharmacy -
Jawaharlal Nehru Technological University
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