Sanjiv Kumar
Brampton,ON
Summary
Dedicated professional with strong multitasking and organizational skills. Proven ability to drive sales through effective promotion and customer engagement, enhancing loyalty and satisfaction. Experienced in cash register operations, merchandise stocking, and delivering exceptional customer service. Highly reliable and proactive team player, consistently meeting deadlines and adapting to new processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Food Basics
Brampton, Canada
07.2025 - 12.2025
- Welcomes customers with a courteous and friendly approach, ensuring a positive shopping experience.
- Accurately and efficiently completes sales transactions, including proper handling of merchandise security systems (EAS).
- Actively promotes company-sponsored programs such as credit services, product protection plans, and charitable initiatives.
- Supports customers with packing and transporting purchased items as needed.
- Follows workplace safety standards, including correct lifting techniques and maintaining a clean, organized workspace.
- Maintains cash register accuracy and security by following company policies and staying alert to the work environment.
Front Desk Associate
Lululemon
Toronto, Canada
05.2024 - 06.2025
- Delivered high-quality customer service to enhance engagement and foster repeat business.
- Supported sales growth across furniture, technology, and office supplies departments.
- Collaborated with store leadership to meet sales targets and margin objectives.
- Executed merchandising guidelines for planograms and inventory replenishment.
- Ensured operational standards aligned with company brand expectations.
- Complied with Health & Safety, Asset Protection, and Privacy policies for secure environments.
Education
College Diploma - Public Relations
St Clair College
Toronto, ON10-2025
Bachelor of Arts -
University Of Delhi
New Delhi, India12.2023
Skills
- Customer service and support
- POS operations
- Inventory management
- Data entry and cash handling
- Verbal and written communication
- Sales techniques
- Hospitality and accommodation
- Attention to detail
- Conflict resolution
- Order processing
- Fraud prevention awareness
- Effective communication
- Customer needs assessment
Certification
• WHMIS
• Note taking and Report Writing
• Security Guard License
• First Aid and CPR
• Fire Safety
• Workplace Violence and Harassment
• Human Right Training
• Customer Service Standards Training
• Fire Safety and High-Risk Building
• Slip, trip, and fall
• Workplace Respect
• Note taking and Report Writing
• Security Guard License
• First Aid and CPR
• Fire Safety
• Workplace Violence and Harassment
• Human Right Training
• Customer Service Standards Training
• Fire Safety and High-Risk Building
• Slip, trip, and fall
• Workplace Respect
Volunteer Experience
- Social Volunteering, Actively volunteered and participated in blood donation camps, contributing to community health and social well-being. Supported road safety awareness programs by educating individuals children on traffic rules and responsible behaviour.
- College Volunteering, Actively volunteered and participated in blood donation camps, contributing to community health and social well-being. Supported road safety awareness programs by educating school children on traffic rules and responsible behaviour.
Timeline
Cashier
Food Basics
07.2025 - 12.2025
Front Desk Associate
Lululemon
05.2024 - 06.2025
College Diploma - Public Relations
St Clair College
Bachelor of Arts -
University Of Delhi