Sanjit BK
Cornwall,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable customer service representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Cashier
Bhatbhateni Supermarket
02.2021 - 11.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Customer Service Representative
Big Mart
01.2020 - 02.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Diploma - Computer Systems Technology
St. Lawrence College
Cornwall, ONSkills
Good communication skills
Fluent in English
Time management
Identifying customers
Leadership skills
Co-operative
Establishing tone
Languages
English
Full Professional
Timeline
Cashier
Bhatbhateni Supermarket
02.2021 - 11.2023
Customer Service Representative
Big Mart
01.2020 - 02.2022
Diploma - Computer Systems Technology
St. Lawrence College
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