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Sanjida Saiyed
Brampton,Canada
Summary
Motivated and detail-oriented professional with over ten years of experience in administrative support and customer service. Seeking a customer service position where I can utilize good communication, organization, and computer skills
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Legal Assistant Intern
Magon Legals
12.2024 - 02.2026
- Conducted legal research to support case preparation and documentation efforts.
- Drafted and reviewed legal documents for accuracy and compliance with regulations.
- Organized case files and maintained electronic records for easy access.
Office Manager
Hays
Brampton, Canada
01.2014 - 01.2015
- Supported corporate agreements including employment, marketing, and confidentiality contracts.
- Managed CEO and Sales team agendas and logistics.
- Assisted in corporate restructuring and mergers.
- Represented company in Small Claims Court and negotiated settlements.
- Prepared briefing documents for senior executives.
- Managed hiring, payroll, vacation tracking, and accounts.
- Oversaw agreement reviews, invoice payments, and inventory logistics.
Receptionist / Administrative Assistant
Randstad
Brampton, Canada
01.2013 - 01.2014
- Drafted corporate policies, procedures, and manuals.
- Provided administrative support to executives and sales teams.
- Coordinated document approvals and committee signatures.
- Maintained front desk security and greeted up to 20 clients daily.
- Built strong relationships with internal teams and external vendors.
- Represented senior management professionally and maintained confidentiality.
Administrative Assistant
Best Buy Canada
Brampton, Canada
01.2005 - 01.2012
- Managed relationships with customers, vendors, and internal teams.
- Provided clerical support and completed special projects.
- Delivered exceptional customer service via call center and email.
- Utilized MS Office, Clarify Smarts, TALS, and other software.
- Generated daily and quarterly reports for turnaround time analysis.
- Fostered collaborative relationships and maintained professionalism.
- Adapted positively to change and handled difficult situations calmly.
Education
Immigration Consultant
CDI College
Brampton, ON 04.2020 - 04.2021
Paralegal Diploma - Law
Trios College
Brampton, ON 01.2018 - 04.2019
SAP HR Training -
ERP Tech
Mississauga, ONExecutive Office Assistant Diploma -
CDI College
Brampton, ONBachelor of Commerce -
Commerce College Bardoli
Bardoli, IndiaSkills
- Over a decade of experience in customer service and administrative roles across corporate and retail environments
- Proven ability to handle high-volume client interactions with professionalism
- Skilled in conflict resolution and de-escalation, with positive outcomes
- Strong organizational and multitasking abilities; able to manage to meet deadlines
- Proficient in Microsoft Office Suite, SAP and various call center software
- Excellent verbal and written communication skills; able to interact effectively with clients
- Enthusiastic to continuous improvement and fostering positive customer relationships
Training
- Harvard Learning Centre
- Accessibility Standards
- WHMIS
- Valuable Information Protection – Best Buy Canada
- NLP Life Coach- Dr. Zakia’s Business Hubs Canada (2025)
Timeline
Legal Assistant Intern
Magon Legals
12.2024 - 02.2026
Immigration Consultant
CDI College
04.2020 - 04.2021
Paralegal Diploma - Law
Trios College
01.2018 - 04.2019
Office Manager
Hays
01.2014 - 01.2015
Receptionist / Administrative Assistant
Randstad
01.2013 - 01.2014
Administrative Assistant
Best Buy Canada
01.2005 - 01.2012
SAP HR Training -
ERP Tech
Executive Office Assistant Diploma -
CDI College
Bachelor of Commerce -
Commerce College Bardoli