Dynamic and detail-oriented professional with a diverse background in customer service, financial advising, and administrative support. Pursuing a Paralegal diploma with a strong understanding of legal procedures, including small claims court filings, provincial offenses, and immigration matters. Consistently enhances client experiences, achieves high efficiency metrics, and successfully leads teams to meet operational goals. Widely recognized for exceptional service delivery and problem-solving skills. Proficient in Microsoft Office Suite, Nexus Canada, and Canva. Committed to applying legal knowledge and administrative expertise in a paralegal role.