SANJEEV GOYAL
Brampton,ON
Summary
To pursue a progressive research organization offering opportunities for utilizing my skills towards the growth of the organization and self-improvement with sincerity, dedication and smart work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Chef Manager
Fanzorellis Wine And Bar
08.2022 - Current
- Enhanced customer satisfaction by creating innovative and high-quality dishes tailored to diverse dietary preferences.
- Streamlined kitchen operations for increased efficiency and reduced food waste through effective inventory management.
- Developed comprehensive menus with a focus on seasonal ingredients and regional flavors, resulting in a unique dining experience.
- Mentored junior chefs and provided guidance in culinary techniques, fostering a supportive team environment.
Customer Service Representative
Tech Mahindra
04.2019 - 01.2020
- Streamlined call center processes for improved efficiency and reduced wait times.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Handled customer inquiries and suggestions courteously and professionally.
Banking Associate
ICICI Bank
03.2021 - 03.2022
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Enhanced operational efficiency by streamlining banking processes and implementing improvements to workflow systems.
- Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
- Fostered strong client relationships, providing personalized service and maintaining open communication channels.
Customer Care Representative
Hyundai
08.2018 - 02.2020
- 6 WEEKS TRAINING (June 2017 TO July 2017) At Aptron Solution, Gurugram Working on a project based on water booster kit
- Training in Hyundai motors Worked in Maruti Suzuki as a Service advisor
- Undergone training in BPO sector in Tech mahindra Teaching IELTS to the students since october2020
Education
High School Diploma -
Algoma University
Sault Ste. Marie, ON12.2023
Skills
- I have an extremely strong work ethic When I'm working on a project, I don't want just to meet deadlines but the perfection of work Rather, I prefer to complete the project well ahead of schedule and to learn as much as I can from work
- Flexibility and Adaptability
- Team worker
- Good listening and speaking skills
- Quick problem solver
- Good logical and analytical skills
- Teamwork and Collaboration
- Multitasking Abilities
- Team building
- Organizational Skills
- Fluent in [Language]
- Remote Office Availability
Software Computer Proficiency
Autodesk AutoCAD, DS CATIA, Microsoft Office
Internship Project Work Experience
- June 2017 TO July 2017, Aptron Solution, Gurugram, Working on a project based on water booster kit.
- Hyundai motors
- Maruti Suzuki, Worked as a Service advisor.
- Tech mahindra, Undergone training in BPO sector.
- Since october2020, Teaching IELTS to the students.
Hobbies and Interests
- Travelling & Exploring New Places
- Listening to Music
- Cricket
- Football
- Badminton
Disclaimer
I hereby state that the above given information is true to the best of my knowledge.
Languages
English
Professional Working
Timeline
Chef Manager
Fanzorellis Wine And Bar
08.2022 - Current
Banking Associate
ICICI Bank
03.2021 - 03.2022
Customer Service Representative
Tech Mahindra
04.2019 - 01.2020
Customer Care Representative
Hyundai
08.2018 - 02.2020
High School Diploma -
Algoma University
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