Sanjeev Dalal
Belleville,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Quality Engineer
Trikalp Laminates India Pvt Ltd
01.2018 - 07.2022
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Reduced production defects by designing and executing comprehensive quality control processes.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
Production Associate
Cheezies
09.2022 - 01.2023
- Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques.
- Reduced waste and material costs by optimizing inventory management and implementing a recycling program.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
Crew Member
Tim Hortons
02.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
B.tech. Mechanical Engineering -
VAISH College of Engineering
01.2017
Human Resource Management -
Loyalist College
04.2023
Ontario College Graduate Certificate - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
North Bay, ON12.2023
Skills
- Handle software of different MNCs
- Typing skill (WPM 80)
- Proficient with MS Office and Mail Communication
- Basic Excel knowledge
- Fast learner
- Leadership experience
- Communication skills
- Collaboration talent
- Problem-solving abilities
Languages
English
Timeline
Crew Member
Tim Hortons
02.2023 - Current
Production Associate
Cheezies
09.2022 - 01.2023
Quality Engineer
Trikalp Laminates India Pvt Ltd
01.2018 - 07.2022
B.tech. Mechanical Engineering -
VAISH College of Engineering
Human Resource Management -
Loyalist College
Ontario College Graduate Certificate - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
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