Sanjeeta Cherly Singh
Edmonton,AB
Summary
Dynamic professional with proven expertise in customer service excellence and cash handling, honed at Walmart and McDonald's. Demonstrates exceptional work ethic and integrity, leading teams to enhance customer satisfaction and operational efficiency. Skilled in fostering positive environments, achieving significant improvements in customer loyalty and transaction accuracy. Balances empathy and financial acumen to drive business success.
Overview
8
8
years of professional experience
Work History
Cashier
Walmart
12.2010 - 12.2010
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Restaurant Manager
Mc Donalds
12.2002 - 12.2010
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Education
Diploma -
Queen Elizabeth High School
Edmonton, AB06.2001
Mc Cayley Jr High
Edmonton, AB06.1998
K-grade6 -
Norwood Elementary
Edmonton, AB06.1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Cash handling and management
- Customer relations
- Complex Problem-solving
- Daily reporting
- Honest and dependable
Languages
English
Native or Bilingual
Cooking Reading begin outdoors helping families & friends in events
I adapt to a new environment fast I always go a extra mile to solve any situation with understanding and patiences. I am organized person and I help others the best that I can. I believe in having Gratitude each day. If given this opportunity I will work hard be present and on time and be thankful.
Timeline
Cashier
Walmart
12.2010 - 12.2010
Restaurant Manager
Mc Donalds
12.2002 - 12.2010
Diploma -
Queen Elizabeth High School
Mc Cayley Jr High
K-grade6 -
Norwood Elementary