

Senior sales and operations leader with 17+ years of experience in residential homebuilding, real estate, and business development across Alberta. Proven track record leading multi-community sales operations, driving revenue growth, launching large-scale developments, and building high-performing teams. Experienced in strategic planning, pricing, forecasting, customer experience, and cross-functional leadership. Currently overseeing sales strategy and operational performance across 14 communities with significant annual sales volume. Recognized for combining strong commercial acumen, operational execution, and people leadership to improve performance, strengthen organizational alignment, and drive sustainable business growth.
Lead sales strategy, operational performance, and team execution across multiple residential communities within a high-growth homebuilding organization. Responsible for driving revenue growth, improving sales operations, developing high-performing teams, and aligning cross-functional departments to achieve corporate objectives and customer satisfaction targets.
Key Responsibilities
Oversee sales operations across 14 active and upcoming residential communities, managing overall sales performance, absorption targets, and customer experience initiatives.
Lead, coach, and mentor Area Sales Managers and sales teams to improve productivity, accountability, professionalism, and conversion performance.
Develop and execute sales strategies, pricing recommendations, inventory management plans, and market positioning initiatives aligned with business goals.
Collaborate with executive leadership, construction, marketing, finance, estimating, and customer care teams to ensure operational alignment and successful project execution.
Analyze market trends, competitor activity, buyer behavior, and sales data to support strategic decision-making and revenue optimization.
Support community launches, product releases, promotional campaigns, and go-to-market strategies to maximize traffic and sales absorption.
Monitor sales forecasts, pipeline activity, reporting metrics, and operational KPIs to drive performance and improve business visibility.
Lead implementation and optimization of CRM systems, sales processes, and operational workflows to improve efficiency and customer management.
Manage escalation resolution and maintain high standards of customer service throughout the sales and purchase process.
Foster a high-performance, collaborative sales culture focused on continuous improvement, professional development, and customer-centric leadership.
Key Achievements
Successfully managed sales operations supporting approximately 400+ annual home sales across multiple residential communities.
Played a leadership role in the growth and success of large-scale communities , contributing to significant sales absorption and market presence.
Improved operational consistency, team alignment, communication, and overall sales performance after transitioning into leadership.
Recognized for strong leadership, strategic thinking, and ability to drive results in competitive market conditions.
Contributed to process improvements and CRM optimization initiatives that enhanced reporting, visibility, and operational efficiency.
DEVELOPER MODE