Sanjeena Nur Arifa
Regina ,SK
Summary
Results-driven manager with expertise in training and development, customer service excellence, and inventory management. Committed to enhancing dining experiences through clear communication and effective workforce management.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Manager
Quill Lake Kitchen and Bar
Quill Lake, Saskatchewan
11.2025 - Current
- Trained new employees on food preparation and safety standards, enhancing service quality.
- Managed inventory levels, ensuring timely restocking of kitchen supplies and ingredients to support uninterrupted operations.
- Developed daily specials and menu items in collaboration with the culinary team.
- Coordinated staff shift scheduling, optimizing coverage and improving service flow.
- Assisted in resolving customer inquiries and complaints to enhance dining experience.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Supervisor
Roots kitchen and Bar
Regina, Saskatchewan
04.2022 - 07.2025
- Trained new staff on food safety protocols and front of house procedures to ensure compliance and quality service.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated staff schedules to meet peak service demands effectively.
- Resolved customer complaints promptly to enhance dining experience satisfaction.
- Collaborated with chefs on menu planning and daily specials execution.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance and attendance to support effective management and decision-making.
- Recruited, hired, and trained staff while mentoring and coaching to build a skilled and effective team.
Office Administrative Assistant
Agrican
Regina, Saskatchewan
01.2021 - 12.2022
- Facilitated payroll preparation by accurately entering data into cumulative payroll documents, contributing to timely payroll processing.
- Organized and maintained efficient filing systems, enhancing retrieval speed for both paper and electronic documents.
- Assisted in preparing reports and presentations for management, ensuring clarity and accuracy of information.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Drafted professional business documents for various managers and executives.
Education
BBA - Business Administration
University of Regina
Regina09-2023
Skills
- Food compliance
- Inventory management
- Menu planning
- Staff scheduling
- Workforce management
- Training programs
- Performance review
- Business management
- Decision-making
- Problem solving
- Attention to detail
- Customer excellence
- Staff management
- Clear communication
- Schedule preparation
Languages
English
Professional
Bengali
Full Professional
Hindi
Professional
Urdu
Professional
Certification
serve it right
Timeline
Manager
Quill Lake Kitchen and Bar
11.2025 - Current
Supervisor
Roots kitchen and Bar
04.2022 - 07.2025
Office Administrative Assistant
Agrican
01.2021 - 12.2022
BBA - Business Administration
University of Regina