Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Hobbies and Interests
Timeline

Sanjay Singh Bisht

Fredericton

Summary

Customer-focused professional with 2+ years of experience in sales and customer service. Proven track record of exceeding targets and fostering positive client relationships. Seeking to leverage expertise in creating welcoming environments to drive member satisfaction at GoodLife Fitness Clubs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Majorel Canada
01.2024 - 03.2024
  • Managed inbound calls, resolving inquiries with empathy and efficiency
  • Consistently surpassed KPIs through proactive customer engagement
  • Utilized Genesys and MS Office for seamless service delivery.

Business Development Manager

Alpha Elevators
07.2020 - 08.2021
  • Generated and pursued sales leads, nurturing key client relationships
  • Provided exemplary after-sales service to enhance customer satisfaction
  • Managed cash transactions and conducted product tours.

Retail Associate

Vishal Mega Marts
05.2017 - 03.2018
  • Assisted customers, meeting sales targets and ensuring satisfaction
  • Managed inventory and maintained store presentation standards
  • Operated point-of-sale systems accurately and efficiently.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.

Education

Postgraduate Diploma in Business -

Conestoga College, Kitchener, ON
04.2023

Bachelor of Business Administration -

Guru Govind Singh Indraprastha University, Delhi,india
04.2017

Skills

  • Interpersonal Savvy
  • Customer Focus
  • Team Contribution
  • Approachability
  • Fitness Industry Knowledge
  • Excellent Written and Verbal Communication
  • Superior Customer Service Skills
  • Proficiency in Computer Use
  • Adaptability and Quick Learning

Certification

Emergency First Aid and CPR/AED Level C, Canadian Red Cross, 04/01/2022

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary

Hobbies and Interests

  • Fitness and Workout
  • Running
  • Soccer

Timeline

Customer Service Representative - Majorel Canada
01.2024 - 03.2024
Business Development Manager - Alpha Elevators
07.2020 - 08.2021
Retail Associate - Vishal Mega Marts
05.2017 - 03.2018
Conestoga College - Postgraduate Diploma in Business,
Guru Govind Singh Indraprastha University - Bachelor of Business Administration,
Sanjay Singh Bisht