Sanjay Vijayakumar

· Develop and maintain relationships with existing and potential clients in the logistics industry.

· Sell different technical software for shipping for seamless logistical needs.

· Identify potential sales opportunities and generate leads through various channels such as networking, cold calling, and referrals.

· Understand clients' logistics needs and challenges to propose suitable solutions and services.

· Collaborate with internal teams, including operations, customer service, and logistics specialists, to ensure seamless delivery of services to clients.

· Prepare and deliver presentations, proposals, and quotes to clients, highlighting the value proposition of the company's logistics solutions.

· Troubleshooting the technical problems with the Warehouse management and transportation management systems.

· Negotiate contracts, pricing, and terms with clients to maximize profitability while meeting their needs.

· Stay up-to-date with industry trends, market conditions, and competitor activities to identify potential threats and opportunities.

· Provide ongoing support and assistance to clients, addressing any issues or concerns they may have to maintain customer satisfaction and loyalty.

· Meet or exceed sales targets and KPIs set by the company.

· Maintain accurate records of sales activities, client interactions, and other relevant information using CRM software or other designated tools.

• Collaborating and creating potential transportation opportunities.
• Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
• Enhanced team collaboration by sharing successful strategies during weekly meetings, fostering an environment of continuous learning and improvement.
• Assisted in training new inside sales representatives on company processes, product offerings, and best practices for maximizing sales potential.
• Provided valuable insights to management regarding competitive landscape and pricing adjustments based on market conditions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Used CRM software to maintain detailed contact logs and account records.

• Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
• Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
• Maintained extensive knowledge of company products to recommend items aligned with customer needs.
• Engaged in cross-selling and up-selling activities to enhance customers' experiences and generate revenue