Sanjay Sharma
Kelowna,BC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Canco
Kelowna & Ladysmith, British Columbia
05.2023 - Current
- Designed sales and service strategies to improve revenue and retention.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Developed service and sales strategies to improve retention and revenue.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw operations across multiple site locations simultaneously.
CASHIER/Assistant Manager
CENTEX
KELOWNA, British Columbia
12.2020 - 04.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Monitored staff performance and addressed issues.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Utilized effective sales strategies to meet monthly sales targets.
- Achieved cost-savings by developing functional solutions to problems.
Education
Bachelor of Business Administration - Management
Okanagan College
Kelowna, BC08-2021
Skills
- Marketing
- Time management
- Staff management
- Policy and procedure development
- Cross-functional teamwork
- Complex Problem-solving
- Customer relationship management (CRM)
- Work prioritization
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Certification
- DRIVER LICENCSE
- FOODSAFE
REFERENCES
- REFERRED BY: GAURAV SANGHA (250-899-6541)
Timeline
Manager
Canco
05.2023 - Current
CASHIER/Assistant Manager
CENTEX
12.2020 - 04.2023
Bachelor of Business Administration - Management
Okanagan College
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