Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Sanjay Mahalingam

Scarborough,ON

Summary

Driven and self-motivated individual with a versatile background in customer service and education, specializing in luxury vehicles. Skilled at building trust with high-end clientele by delivering personalized, detail-oriented service, and expert product knowledge. Proficient in presenting premium vehicle features, guiding clients through the ownership experience, and maintaining strong relationships that lead to referrals and repeat business. Thrives in fast-paced, performance-focused environments, where exceeding expectations is the standard.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Specialist

Audi Downtown Toronto
Toronto, Ontario
10.2024 - 08.2025
  • Facilitated seamless handover during customer pickup of new vehicle.
  • Explained vehicle features and functions clearly to help customers feel confident with their new car.
  • Worked with the sales team to understand customer needs and preferences.
  • Checked each vehicle for cleanliness and condition before delivery.
  • Verified trade-ins had all keys, documents, and accessories.
  • Handled license plate transfers, and installed new plates when needed.
  • Helped customers set up the MyAudi app for added features and connectivity.
  • Answered questions about vehicle specs and features during and after delivery.
  • Took customers on test drives during busy hours to support the sales team.
  • Used the CDK system to find delivery schedules, vehicle info, and customer details.
  • Followed up with customers after delivery to make sure they were satisfied and had no issues.

Sales Lot Attendant

Audi Downtown Toronto
Toronto, ON
08.2022 - 10.2024
  • Cleaned and detailed vehicles to keep the showroom looking professional.
  • Moved and parked vehicles to make the best use of space.
  • Helped the sales team by getting cars ready for test drives and deliveries.
  • Parked vehicles are organized and kept safe based on size and type.
  • Took photos of trade-in vehicles for management to review on TradeRev.
  • Worked with body shops to get minor repairs done quickly.
  • Scheduled detailing work to ensure cars were ready on time.
  • Checked all incoming vehicles for damage or issues.
  • Trained new attendants on lot procedures and customer interaction techniques.

Mobile and Appliance Sales Advisor

Best Buy Canada
Markham, Ontario
10.2021 - 08.2022
  • Helped customers choose products, and gave clear, helpful advice.
  • Explained product features, benefits, and warranties.
  • Assisted with electronics and appliances, including basic product demos.
  • Kept shelves stocked, and displays neat and organized.
  • Handled sales at the register using the store's POS system.
  • Worked with the team to meet sales goals.
  • Answered customer questions and helped them find what they needed.
  • Greeted customers and provided friendly, professional service.

Team Member

Tim Hortons
Scarborough, ON
11.2020 - 09.2021
  • Delivered high-quality customer service in fast-paced café environment.
  • Prepared a variety of food and beverage items according to company standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated point-of-sale system efficiently during peak hours.
  • Handled cash transactions accurately while ensuring customer satisfaction.
  • Stocked supplies and managed inventory to meet operational needs.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.

Education

Bachelor of Arts - Criminology

University of Ontario Institute of Technology
Oshawa, ON
06-2024

Skills

  • Customer service and education
  • Patience and tolerance
  • Self-motivation and discipline
  • Attention to detail
  • Organized
  • CDK system navigation
  • Positive attitude
  • In-depth knowledge of luxury brands
  • Strong time management and follow-up discipline

References

References available upon request.

Languages

Tamil
Professional

Certification

  • OMVIC License

Timeline

Delivery Specialist

Audi Downtown Toronto
10.2024 - 08.2025

Sales Lot Attendant

Audi Downtown Toronto
08.2022 - 10.2024

Mobile and Appliance Sales Advisor

Best Buy Canada
10.2021 - 08.2022

Team Member

Tim Hortons
11.2020 - 09.2021

Bachelor of Arts - Criminology

University of Ontario Institute of Technology

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Sanjay Mahalingam