Sanjay Khatri
London,ON
Summary
Qualified Process Assistant with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
Amazon Fulfillment Centre
10.2023 - Current
- Trained for most of indirect roles with proper productivity and attendance record.
- Trained for Process Guide(PG) to perform path guide when assigned for the respective work and tasks.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Proper qualification for strong report making skills and reporting any problems to get it solved as fast as possible at work.
- Focused on Quality of work following the quality terms in each departments to ensure everyone follows it through out the work as a quality coach.
Customer Service Representative/Accountant
Player Sports Shop
06.2019 - 02.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained accounts systematically for respective dates performing daily cash and credit sales reports.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
Education
High School Diploma -
Fanshawe College
London, ON04-2022
GED -
Sagarmatha Higher Secondary School
Nepal03-2021
Skills
- Time management
- Task prioritization
- Problem-solving
- Attention to detail
- Computer skills
- MS office
- Preparing reports
- Multitasking Abilities
- MS Excel
Languages
English
Full Professional
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Certification
CPR and First Aid level 1, Synergy Protection Inc, Toronto ON
Social Media collaborator, Fanshwe College, London ON
CPR and First Aid Level 1 , Synergy protection Inc
Emergency first aid training and CPR trained
Timeline
Associate
Amazon Fulfillment Centre
10.2023 - Current
Customer Service Representative/Accountant
Player Sports Shop
06.2019 - 02.2022
CPR and First Aid level 1, Synergy Protection Inc, Toronto ON
Social Media collaborator, Fanshwe College, London ON
High School Diploma -
Fanshawe College
GED -
Sagarmatha Higher Secondary School
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