Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sanjana Rattu

MEDICINE HAT,Alberta

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Early Childhood Educator

KIDS CONNECTION AND OSC
04.2023 - Current
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Improved literacy rates by implementing targeted reading interventions and guided reading sessions.
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.

Customer Service

Burger Bros
10.2021 - 09.2022
  • Enhanced customer experiences by providing timely and accurate information on products and services.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
  • Streamlined communication processes for increased efficiency in addressing customer inquiries.
  • Developed rapport with customers through active listening and tailored assistance, fostering loyalty.

Education

Diploma - Early Childhood Education

CDI College
Montreal, QC
05.2022

Skills

  • Paperwork Processing
  • Account Updating
  • Product Knowledge
  • Report Generation
  • Data Entry
  • Information Security
  • Scheduling
  • Consultative Sales
  • Microsoft Outlook
  • Account Management

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary

Timeline

Early Childhood Educator

KIDS CONNECTION AND OSC
04.2023 - Current

Customer Service

Burger Bros
10.2021 - 09.2022

Diploma - Early Childhood Education

CDI College

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Sanjana Rattu