Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sanjana Jassal

Brampton,ON

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

EVENT EAST
05.2024 - 05.2025
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Housekeeper

Monte Carlo Inn
02.2023 - 03.2024
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Education

Diploma - COMPUTER SYSTEM TECHNICIAN SOFTWARE SUPPORT

MOHAWK COLLEGE
Mississauga, ON
08-2024

Skills

  • Table resetting
  • Team member support
  • Order accuracy
  • Buffet setup and takedown
  • Customer service
  • Dish preparation
  • Cash handling
  • Task prioritization

Certification

SMART SERVE

FOOD HANDLER

Timeline

Server

EVENT EAST
05.2024 - 05.2025

Housekeeper

Monte Carlo Inn
02.2023 - 03.2024

Diploma - COMPUTER SYSTEM TECHNICIAN SOFTWARE SUPPORT

MOHAWK COLLEGE

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Sanjana Jassal