Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sanja Bodja

Toronto,ON

Summary

High-energy Office Administrator with proven leadership, critical thinking and project management abilities gained during four-year administrative career. Experienced in managing clerical requirements of human resources and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets.

Overview

6
6
years of professional experience

Work History

Office Administrator

Joey Restaurants
10.2023 - Current
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Reconciled account files and produced daily reports.
  • Oversaw hiring, onboarding, and processing new recruitment
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.

Manager

Joey Restaurants
05.2021 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Operations Executive

Uoft Charity Fashion Show
09.2021 - 04.2022
  • Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion.

Director of Recruitment

University Of Toronto
09.2019 - 04.2022
  • Increased retention rates by establishing thorough onboarding programs and providing ongoing support for new hires.
  • Reduced time-to-fill for open positions through effective candidate engagement and proactive talent pipeline development.
  • Optimized the use of recruitment software, automating routine tasks to increase productivity among the recruiting team members.
  • Collaborated with HR teams to develop competitive compensation packages that attracted and retained high-quality talent in a competitive market.
  • Streamlined recruitment processes by implementing efficient candidate sourcing strategies and applicant tracking systems.

Shift Leader

Brandy Melville
02.2018 - 12.2019
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.

Education

Bachelor of Arts - English Communications And Cinema Studies

University of Toronto
Toronto, ON
04.2024

Skills

  • Office Administration
  • Time Management
  • Database entry
  • Verbal Communication
  • Payroll
  • Spreadsheet development
  • File Organization
  • Report Preparation
  • Leadership and supervision
  • Customer Relationship Management (CRM)
  • Microsoft Teams
  • Microsoft Dynamics 365

Languages

English
Native or Bilingual
French
Professional Working
Serbian
Professional Working

Timeline

Office Administrator

Joey Restaurants
10.2023 - Current

Operations Executive

Uoft Charity Fashion Show
09.2021 - 04.2022

Manager

Joey Restaurants
05.2021 - 10.2023

Director of Recruitment

University Of Toronto
09.2019 - 04.2022

Shift Leader

Brandy Melville
02.2018 - 12.2019

Bachelor of Arts - English Communications And Cinema Studies

University of Toronto

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Sanja Bodja