Summary
Overview
Work History
Education
Skills
Timeline
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SohilKhan Pathan

Scarborough,ON

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

H&M Warehouse
09.2023 - Current
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Outreach Specialist (Freelancer)

Trono Staffing
01.2023 - 09.2023
  • Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
  • Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
  • Increased referrals by calling on target groups, organizations and professionals.
  • Facilitated communication between clients and other service providers.
  • Maintained accurate records of client interactions, progress, and outcomes using CRM software for efficient reporting purposes.
  • Developed and maintained relationships with community organizations and agencies.

Sales Associate (Part-time)

Rogers Communications
12.2022 - 06.2023
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.

Education

Advanced Diploma - Business Finance

George Brown College
Toronto, ON
04.2024

Skills

  • Oral and writing communication
  • Office Administration
  • Goal Setting
  • Critical Thinking
  • Time Management
  • Data Analysis
  • Collaboration and Teamwork
  • Active Listening
  • Microsoft Office
  • Maintaining Client Records
  • Exceptional communication
  • Microsoft Access

Timeline

Front Desk Receptionist

H&M Warehouse
09.2023 - Current

Outreach Specialist (Freelancer)

Trono Staffing
01.2023 - 09.2023

Sales Associate (Part-time)

Rogers Communications
12.2022 - 06.2023

Advanced Diploma - Business Finance

George Brown College

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SohilKhan Pathan