Saniya Shaikh
Cambridge,ON
Summary
Enthusiastic student with hands-on experience, in customer service cashiering, and reception. Currently pursuing a Health Office Administration program at Conestoga College and seeking full-time opportunities in the KWC area.
Overview
2
2
years of professional experience
1
1
Certification
Education
HEALTH OFFICE ADMINISTRATION - undefined
Conestoga College
Kitchener, ON04.2026
Work History
Customer Service Associate/Merchandising Associate
Dollarama
05.2025 - Current
- Kept records current while restocking and organizing supplies
- Locate products and respond to inquiries to assist clients.
- Complied with business regulations to keep the workplace tidy and secure.
- Helped colleagues meet daily goals for the store.
Receptionist
Style Lounge
09.2024 - Current
- Utilizing scheduling tools, I organized and verified client appointments.
- Handled walk-in requests, emails, and incoming calls politely.
- Processed payments precisely and kept accurate records.
- Arranged and updated client files to facilitate day-to-day operations
Volunteer Clerical Assistant
Cambridge Memorial Hospital
11.2024 - 06.2025
- Organized patient records and administrative files for efficient retrieval and compliance with hospital policies.
- Assisted in scheduling appointments, ensuring optimal use of resources and timely patient care.
- Maintained inventory of office supplies, facilitating uninterrupted clerical operations across departments.
- Supported data entry efforts, enhancing accuracy of electronic health records and improving information accessibility.
- Coordinated communication between medical staff and patients, fostering a positive experience within the hospital environment.
- Implemented process improvements in document handling procedures, reducing turnaround times for administrative tasks.
- Improved workflow processes through regular review and updating of procedural documentation.
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
Team Member/ Cashier
Chicken Kitchen
09.2024 - 01.2025
- Accurately and carefully managed financial transactions
- Professionally responded to inquiries and concerns from clients
- Kept concentration while handling sensitive data.
- Efficiently managed several tasks during peak hours.
- Maintained safety standards and adhered to defined protocols.
- Collaborated closely with teammates to finish assignments on schedule.
Dental Office Administrator
Vardan Dental
05.2023 - 07.2024
- Greeted Patients and ensured their check-in process was smooth and efficient.
- Managed appointment scheduling, confirming patient appointments, and preparing treatment schedules.
- Answered phone calls, handled inquiries, and provided detailed information on services and insurance coverage.
Skills
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to work effectively in a fast-paced environment
- Team player with positive attitude
- Time management and multi-tasking abilities
- Proficient in medical office administration, including scheduling, billing, and record management
- Skilled in using health care terminology and managing hospital unit operations
- Depth Knowledge of Microsoft Word, Excel, outlook and other apps
- Depth knowledge of Accuro and Jane Software
Languages
English
Elementary
Certification
Standard first aid
Timeline
Customer Service Associate/Merchandising Associate
Dollarama
05.2025 - Current
Volunteer Clerical Assistant
Cambridge Memorial Hospital
11.2024 - 06.2025
Receptionist
Style Lounge
09.2024 - Current
Team Member/ Cashier
Chicken Kitchen
09.2024 - 01.2025
Dental Office Administrator
Vardan Dental
05.2023 - 07.2024
HEALTH OFFICE ADMINISTRATION - undefined
Conestoga College