Saniya Patel
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
10.2024 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Cashier
Circle K
05.2024 - 03.2025
- Welcomed customers and helped determine their needs.
- Quickly and accurately counted drawers at start and end of each shift.
- Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
Overnight Associate
Walmart
10.2023 - 10.2024
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None08-2024
High School Diploma -
Orane International
India08-2023
Skills
- Customer relationship management
- Flexible scheduling
- Commitment to order correctness
- Complaint resolution
- Proficient in cash handling
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
- CPR Training - November 2023
- Basic Life Support - October 2023
Timeline
Online Grocery Associate
Walmart
10.2024 - Current
Cashier
Circle K
05.2024 - 03.2025
Overnight Associate
Walmart
10.2023 - 10.2024
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Orane International
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