Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Relationship Specialist
Cardinal Point Athlete Advisors
Toronto, ON
07.2024 - Current
Developed and deepened relationships with new and existing clients to advance progress and improve business.
Provided personalized service by responding promptly to inquiries from clients regarding their investments or financial plans.
Collaborated with external advisors such as accountants, attorneys, and trust officers on behalf of clients.
Helped create comprehensive financial plans that included cash flow projections, retirement planning scenarios, and insurance coverage recommendations.
Communicated regularly with custodians regarding account activity or changes in ownership structure.
Informed clients about tax benefits, government rebates or other financial benefits to save clients money.
Client Service Specialist/Office Manager
Gavin Hockey Wealth Specialist (currently known as Cardinal Point Athlete Advisors)
Toronto, Ontario
04.2023 - 07.2024
Managed and updated physical and digital client account information to keep records accurate and current.
Managed office budget to handle inventory, postage and vendor services.
Resolved customer inquiries and complaints requiring management-level escalation.
Vice President of Events
Humber Finance Society
Toronto, Ontario
10.2022 - 04.2023
Implemented promotional strategies to maximize conference and convention attendees.
Designed creative themes for each event that would attract new audiences.
Accounts Payable Associate Intern
Harry Rosen
Toronto, ON
09.2022 - 12.2022
Handled accounts payable and receivable, including invoicing and payment processing.
Matched orders with invoices and recorded required information.
Reconciled vendor statements, researched and corrected discrepancies as needed.
Student Associate
Inside Capital Markets
Toronto, Ontario
06.2022 - 09.2022
Provided technical support and instructional assistance to help students succeed.
Implemented strategies to take advantage of new opportunities.
Education
Bachelor of Commerce: Finance - Graduated with Honours
Humber Institute of Technology And Advanced Learni
05-2023
High School Diploma -
Columbia International College
Hamilton, ON
05-2019
Skills
Cross-functional coordination
CRM software proficiency
Client needs assessment
Technical support expertise
Marketing strategy
Data management
Negotiation
Money Market Analysis
Performance analysis
Affiliations
Tennis Enthusiast
Pilates/Yoga
Accomplishments
Duke of Edinburgh Silver Award, Columbia International College, Hamilton, ON (2017-2019) (awarded by the Governor)