Sanika Shete
Mississauga,ON
Summary
Developed strong customer service and technical skills in fast-paced optical environment. Demonstrates expertise in patient interactions, precision in fitting and adjusting eyewear, and proficiency in utilizing optical instruments. Seeking to transition into new field, leveraging transferrable skills in customer service and technical proficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Kebabs and More
01.2024 - 06.2024
- Maintained clean and organized dining areas for optimal guest experience
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Restaurant Waiter
Kebabs and more
01.2024 - 06.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customer’s questions, recommended items and recorded order information.
- Cultivate warm relationships with regular customers.
- Manage multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
Teen Council
Toronto Public library
10.2023 - 06.2024
- Supervised and coordinated work activities of personnel.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Met with staff to discuss rules, regulations and work-related problems.
- Completed and maintained time and attendance forms and inventory lists.
- Planned, organized, facilitated and promoted diverse recreational programs.
Stage Crew Member
North Toronto Collegiate Institute
02.2023 - 06.2024
- Loaded and unloaded supplies from trucks as part of set construction process.
- Ensured that all audio and visual components were functional prior to showtime.
- Received direction from production staff regarding cues, timing.
- Assisted in the setup and tear down of stage equipment, props, and furniture.
- Communicated effectively with production staff about any technical issues that arose.
- Maintained a safe working environment by adhering to safety protocols.
Customer Service
Apollo Tech Services
07.2024 - 12.2024
- Ensured that customer service standards were met by providing excellent customer service skills.
- Greeted customers and provided customer service assistance.
- Resolved customer service inquiries in a timely manner while providing excellent customer service.
- Implemented strategies to support customer service delivery.
- Created detailed reports of customer service interactions.
- Upheld customer service standards throughout each shift.
- Provided friendly customer service to all guests.
- Emphasized fast, friendly customer service.
After-School Tutor
North Toronto Collegiate Institute
10.2022 - 05.2023
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Monitored students' progress and provided feedback on areas of improvement.
- Presented tutoring workshops and academic support sessions for small groups.
- Assisted with homework assignments as needed.
- Conducted one-on-one and group tutoring sessions to enhance understanding of subject material.
- Maintained up-to-date knowledge of curriculum changes and educational practices to provide current and effective tutoring.
Education
High School Diploma -
North Toronto Collegiate Institute
06-2024
Bachelor of Science - Psychology
Western University
London, ON05-2028
Skills
- Clear communication
- Team leadership
- Attention to detail
- Skill management oversight
- Effective conflict resolution
- Customer service and support
Accomplishments
- Gold medal 2 consecutive years for girls single in badminton
- Silver medal in Ultimate frisbee
Languages
English
Full Professional
Hindi
Professional Working
Marathi
Native or Bilingual
Extracurricular activities
- Badminton Team - Singles
- Swimming - 100M
- Ultimate Frisbee - Handler
- Neuroscience Club Head
- Wellness Club executive Member
Timeline
Customer Service
Apollo Tech Services
07.2024 - 12.2024
Restaurant Waiter
Kebabs and More
01.2024 - 06.2024
Restaurant Waiter
Kebabs and more
01.2024 - 06.2024
Teen Council
Toronto Public library
10.2023 - 06.2024
Stage Crew Member
North Toronto Collegiate Institute
02.2023 - 06.2024
After-School Tutor
North Toronto Collegiate Institute
10.2022 - 05.2023
High School Diploma -
North Toronto Collegiate Institute
Bachelor of Science - Psychology
Western University
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