Saniga Sara Jaison
Victoria,BC
Summary
Dynamic, customer-centric professional with leadership abilities in fast-paced environments. Experienced in driving sales operations, fostering team collaboration, and enhancing customer engagement. Eager to contribute to store objectives and provide top-notch shopping experiences. Known for proactive approach to problem-solving, multitasking skills, and a track record of team success.
Overview
3
3
years of professional experience
Work History
Friendly Visiting Volunteer
Providence Care Hospital
11.2024 - Current
- Visited patients regularly to provide social interaction and companionship.
- Assisted in therapeutic activities and ensured comfort and well-being.
- Supported rehab and physiotherapy staff with session preparation and coordination.
Customer Service Associate
Walmart
11.2023 - Current
- Delivered friendly and efficient customer service, addressing concerns and promoting store programs.
- Collaborated with team leads to manage front-end operations and ensure smooth daily workflow.
- Maintained high standards of store presentation and cleanliness during high-traffic periods.
- Trained new team members on POS operations and customer interaction protocols.
- Assisted in resolving customer complaints with professionalism and care.
- Balanced registers and ensured accurate handling of daily cash flow.
Medical Office Assistant / Physician Assistant
Caritas Hospital
06.2022 - 06.2023
- Supported a team of physicians with documentation and patient flow coordination.
- Handled scheduling and front-desk operations in a busy outpatient setting
- Delivered exceptional customer service by assisting patients, and visitors while managing administrative tasks such as filing, and data entry with accuracy and efficiency.
- Provided prompt, polite and professional in-person and telephone customer service.
Cashier
Reliance Point
06.2022 - 12.2022
- Managed sales transactions, processed payments, and maintained an organized register area.
- Supported team members during peak hours to reduce wait times and improve service flow.
- Reported stock issues and collaborated with supervisors for timely restocking.
Education
Graduate Certificate - Health Care Administration
St. Lawrence College
Kingston, Ontario01-2024
BSc. - Physician Assistant
Dr. MGR Medical University
India 01-2022
Skills
- Leadership Support
- Customer Service
- Sales Floor Coordination
- POS and Cash Handling
- Merchandising and inventory support
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Community service
- Time management
- Adaptability and dependability
Certification
- Food Safety Certification
- Smart Serve
Timeline
Friendly Visiting Volunteer
Providence Care Hospital
11.2024 - Current
Customer Service Associate
Walmart
11.2023 - Current
Medical Office Assistant / Physician Assistant
Caritas Hospital
06.2022 - 06.2023
Cashier
Reliance Point
06.2022 - 12.2022
Graduate Certificate - Health Care Administration
St. Lawrence College
BSc. - Physician Assistant
Dr. MGR Medical University
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