Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sania Ohri

Kelowna,BC

Summary

Hardworking and enthusiastic professional trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Line Cook, Prep Cook

Cactus Club Cafe
06.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Food Service Worker

KFC Taco Bell
01.2022 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Education

Diploma in Business Administration- Accounting

Okanagan College
Kelowna, BC
01.2024

Skills

  • Patient Awareness
  • Sanitization Protocols
  • Guest Inquiries
  • Customer Needs Assessments
  • Attention to Detail
  • Willingness to Learn
  • Time Management
  • Collaboration and Relationships
  • Food Production Scheduling
  • Efficient Multitasking
  • Hospitality Management

Certification

  • Food Safety certificate
  • Certified in basic beauty and hair designing from Orane International institute, Hoshiarpur, India.
  • Certified in Data entry operator course from an ISO certified institute.

Timeline

Line Cook, Prep Cook

Cactus Club Cafe
06.2022 - Current

Food Service Worker

KFC Taco Bell
01.2022 - Current

Diploma in Business Administration- Accounting

Okanagan College

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Sania Ohri