Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sania Angurala

Brampton,ON

Summary

A highlyy motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of a team. Good communicator and prioritizer.

Overview

4
4
years of professional experience

Work History

Mobile Technician

TELUS
Mississauga, ON
12.2023 - Current
  • Diagnose Smartphone, Tablet and other consumer telecommunication electronic devices using Certified Diagnostic Tools and Software.
  • Inspect and analyze electronic products for defects and damages and record the information for data analysis and service records.
  • Record additional information of devices viz. Serial Number, IMEI, model code, item description,
    EID and label products as per guidelines provided.
  • Record detailed reporting on electronic data handling systems about device cosmetic grades, functional failures and repair defined by detailed work contents and/or by company standards.
  • Perform software updates, Operating System configuration and profile management on Device and wipe the memory of electronic devices following data privacy policies.
  • Perform the repair by using specialized tools to inspect, adjust, align, replace, or repair electronic components (flexes, RF cables, wiring, etc.) and other major parts by using work instructions, schematic diagrams, and procedures.
  • Execute calibration process for optical stabilization, fingerprint imaging and other key
    components.
  • Radio frequency (R.F.) diagnostics for antenna’s functioning and signal transmission
  • Follow instruction guides and process documentation according to the organization and department guidelines to maintain productivity and consistency.
  • Performing quality check and testing of repaired devices to ensure proper functionality of devices using service manuals and software testing procedures.

Mobile Technician

Mobile Klinik
Mississauga, ON
04.2023 - 12.2023
  • Diagnose Smartphone, Tablet and other consumer telecommunication electronic devices using Certified Diagnostic Tools and Software.
  • Inspect and analyze electronic products for defects and damages and record the information for data analysis and service records.
  • Record additional information of devices viz. Serial Number, IMEI, model code, item description, EID and label products as per guidelines provided.
  • Record detailed reporting on electronic data handling systems about device cosmetic grades, functional failures and repair defined by detailed work contents and/or by company standards.
  • Perform software updates, Operating System configuration and profile management on Device and wipe the memory of electronic devices following data privacy policies.
  • Perform the repair by using specialized tools to inspect, adjust, align, replace, or repair electronic components (flexes, RF cables, wiring, etc.) and other major parts by using work instructions,
    schematic diagrams, and procedures.
  • Execute calibration process for optical stabilization, fingerprint imaging and other key
    components.
  • Radio frequency (R.F.) diagnostics for antenna’s functioning and signal transmission.
  • Follow instruction guides and process documentation according to the organization and department guidelines to maintain productivity and consistency.
  • Performing quality check and testing of repaired devices to ensure proper functionality of devices using service manuals and software testing procedures.

Mobile Technician

Mobile Klinik
Mississauga, ON
01.2022 - 01.2023
  • Diagnose Smartphones, Tablet and other consumer telecommunication electronic devices using. Certified Diagnostic Tools and Software.
  • Inspect and analyze electronic products for defects and damages and record the information for data analysis and service records.
  • Record additional information of devices viz. Serial Number, IMEI, model code, item description, EID and label products as per guidelines provided.
  • Record detailed reporting on electronic data handling systems about device cosmetic grades, functional failures and repair defined by detailed work contents and/or by company standards.
  • Perform software updates, Operating System configuration and profile management on Device and wipe the memory of electronic devices following data privacy policies.
  • Perform the repair by using specialized tools to inspect, adjust, align, replace, or repair electronic components (flexes, RF cables, wiring, etc.) and other major parts by using work instructions, schematic diagrams, and procedures.
  • Execute calibration process for optical stabilization, fingerprint imaging and other key
    components.
  • Radio frequency (R.F.) diagnostics for antenna’s functioning and signal transmission.
  • Follow instruction guides and process documentation according to the organization and department guidelines to maintain productivity and consistency.
  • Performing quality check and testing of repaired devices to ensure proper functionality of devices using service manuals and software testing procedures.

Security Officer

Guarda World
Toronto, ON
11.2022 - 12.2022
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Monitored access control systems and key code records for suspicious activities.
  • Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
  • Sounded alarms and called the police or fire department in cases of fire or the presence of unauthorized persons.
  • Documented security-related situations and submitted in-depth reports to superiors.

Security Officer

Securitas Canada
North York
06.2020 - 11.2022
  • Monitored surveillance cameras and responded to suspicious activity.
  • Investigated all reported incidents of theft or vandalism on the premises.
  • Responded to alarms and conducted investigations as required.
  • Maintained accurate logs of all security-related activities.
  • Investigated any suspicious persons or vehicles on the premises and contacted appropriate authorities if necessary.
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided escorts for visitors as needed throughout the facility.

Customer Service Representative

Sign Supply Canada
Mississauga, ON
09.2019 - 01.2020
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong customer relationships to encourage repeat business.

Education

Early Childhood Education - Education

Northern College of Applied Arts And Technology
Scarborough
10-2021

Bachelors of Education - Education

Khalsa College of Education
Amritsar
05-2018

Bachelors Of Computer Science - Science

B.B.K D.A.V College For Women
Amritsar
05-2016

Skills

  • Hardware Repair
  • Software Installation
  • Mobile Device Management
  • Effective Communication
  • Decision-Making
  • Adaptability
  • Interpersonal Communication
  • Problem-Solving
  • Self Motivation
  • Time Management

Timeline

Mobile Technician

TELUS
12.2023 - Current

Mobile Technician

Mobile Klinik
04.2023 - 12.2023

Security Officer

Guarda World
11.2022 - 12.2022

Mobile Technician

Mobile Klinik
01.2022 - 01.2023

Security Officer

Securitas Canada
06.2020 - 11.2022

Customer Service Representative

Sign Supply Canada
09.2019 - 01.2020

Early Childhood Education - Education

Northern College of Applied Arts And Technology

Bachelors of Education - Education

Khalsa College of Education

Bachelors Of Computer Science - Science

B.B.K D.A.V College For Women

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Sania Angurala