Sangwoo Shin
Calgary
Summary
To leverage my customer service experience and organizational skills within the company, contributing to community and attaining connections.
Overview
5
5
years of professional experience
Work History
Server
Daldongnae Korean BBQ
Waterloo
01.2023
- Specialized in customer service and engagement.
- Effectively coordinated and collaborated with a team of over 10 employees during work hours.
- Handled high-volume customer interactions effectively.
Server
Nuri Village
Waterloo
01.2022 - 01.2023
- Delivered high-quality customer service.
- Take-outs for: Doordash, Skip the Dishes, Fantan, and Panda Express
Server
My Favorite Ice Cream Shop
Calgary
01.2019 - 2022
- Delivered high-quality customer service.
- Take-outs for: Doordash, Skip the Dishes, and Uber Eats.
- Summer job
Server
Kim’s Katsu
Calgary
01.2021 - 01.2022
- Delivered high-quality customer service.
- Take-outs for: Doordash, Skip the Dishes, and Fantan.
Tutor
Kumon
Calgary
01.2018 - 01.2019
- Helping students with math and english.
- Organized educational materials and maintained records.
- Monitored student progress using company software.
Education
Bachelor of Science - Engineering
University of Calgary
Calgary, AB09-2021
Bachelor of Science - Science & Aviation
University of Waterloo
Waterloo09-2022
Skills
- Customer Service: Five years of experience in high-paced environments
- Certificates: ProServe (AB), Smart Serve (ON)
Languages
English
Korean
Timeline
Server
Daldongnae Korean BBQ
01.2023
Server
Nuri Village
01.2022 - 01.2023
Server
Kim’s Katsu
01.2021 - 01.2022
Server
My Favorite Ice Cream Shop
01.2019 - 2022
Tutor
Kumon
01.2018 - 01.2019
Bachelor of Science - Engineering
University of Calgary
Bachelor of Science - Science & Aviation
University of Waterloo