Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sangwoo Shin

Calgary

Summary

To leverage my customer service experience and organizational skills within the company, contributing to community and attaining connections.

Overview

5
5
years of professional experience

Work History

Server

Daldongnae Korean BBQ
01.2023
  • Specialized in customer service and engagement.
  • Effectively coordinated and collaborated with a team of over 10 employees during work hours.
  • Handled high-volume customer interactions effectively.

Server

Nuri Village
01.2022 - 01.2023
  • Delivered high-quality customer service.
  • Take-outs for: Doordash, Skip the Dishes, Fantan, and Panda Express

Server

My Favorite Ice Cream Shop
01.2019 - 2022
  • Delivered high-quality customer service.
  • Take-outs for: Doordash, Skip the Dishes, and Uber Eats.
  • Summer job

Server

Kim’s Katsu
01.2021 - 01.2022
  • Delivered high-quality customer service.
  • Take-outs for: Doordash, Skip the Dishes, and Fantan.

Tutor

Kumon
01.2018 - 01.2019
  • Helping students with math and english.
  • Organized educational materials and maintained records.
  • Monitored student progress using company software.

Education

Bachelor of Science - Engineering

University of Calgary
Calgary, AB
09-2021

Bachelor of Science - Science & Aviation

University of Waterloo
Waterloo
09-2022

Skills

  • Customer Service: Five years of experience in high-paced environments
  • Certificates: ProServe (AB), Smart Serve (ON)

Languages

English
Korean

Timeline

Server

Daldongnae Korean BBQ
01.2023

Server

Nuri Village
01.2022 - 01.2023

Server

Kim’s Katsu
01.2021 - 01.2022

Server

My Favorite Ice Cream Shop
01.2019 - 2022

Tutor

Kumon
01.2018 - 01.2019

Bachelor of Science - Engineering

University of Calgary

Bachelor of Science - Science & Aviation

University of Waterloo

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Sangwoo Shin