Sangwoo Shin
Calgary
Summary
To leverage my customer service experience and organizational skills within the company, contributing to community and attaining connections.
Overview
5
5
years of professional experience
Work History
Server
Daldongnae Korean BBQ
2023.01
- Specialized in customer service and engagement.
- Effectively coordinated and collaborated with a team of over 10 employees during work hours.
- Handled high-volume customer interactions effectively.
Server
Nuri Village
2022.01 - 2023.01
- Delivered high-quality customer service.
- Take-outs for: Doordash, Skip the Dishes, Fantan, and Panda Express
Server
My Favorite Ice Cream Shop
2019.01 - 2022
- Delivered high-quality customer service.
- Take-outs for: Doordash, Skip the Dishes, and Uber Eats.
- Summer job
Server
Kim’s Katsu
2021.01 - 2022.01
- Delivered high-quality customer service.
- Take-outs for: Doordash, Skip the Dishes, and Fantan.
Tutor
Kumon
2018.01 - 2019.01
- Helping students with math and english.
- Organized educational materials and maintained records.
- Monitored student progress using company software.
Education
Bachelor of Science - Engineering
University of Calgary
Calgary, AB2021-09
Bachelor of Science - Science & Aviation
University of Waterloo
Waterloo2022-09
Skills
- Customer Service: Five years of experience in high-paced environments
- Certificates: ProServe (AB), Smart Serve (ON)
Languages
English
Korean
Timeline
Server
Daldongnae Korean BBQ
2023.01
Server
Nuri Village
2022.01 - 2023.01
Server
Kim’s Katsu
2021.01 - 2022.01
Server
My Favorite Ice Cream Shop
2019.01 - 2022
Tutor
Kumon
2018.01 - 2019.01
Bachelor of Science - Engineering
University of Calgary
Bachelor of Science - Science & Aviation
University of Waterloo