Overview
Work History
Education
Skills
Languages
Timeline
Generic

SANGSHIN JUNG

Thornhill,ON

Overview

10
10
years of professional experience

Work History

Sales Associate

Glentel Inc.
04.2023 - 06.2025
  • Identified customer needs to implement personalized sales strategies, enhancing satisfaction levels.
  • Maintained store operations by ensuring the cleanliness and functionality of demo phones.
  • Developed and executed strategic sales plans utilizing personal networks and social media to exceed targets.
  • Created detailed sales logs to systematically approach potential clients and expand customer base.
  • Presented and sold mobile solutions from brands including Bell, Rogers, and Virgin Plus, aligning products with customer lifestyles.
  • Surpassed key business objectives related to sales targets and operational efficiency consistently.

Crew Member

McDonald's Canada
11.2022 - 04.2023
  • Prepared food items adhering to safety and quality standards.
  • Operated cash register, processing customer payments efficiently.
  • Managed order-taking and payment collection, ensuring accuracy in transactions.
  • Maintained cleanliness of restaurant lobby, front counter, and restrooms throughout shifts.
  • Resolved customer complaints promptly, ensuring positive dining experiences.
  • Input patron orders into store computer system for accurate processing.
  • Crafted beverages such as coffee drinks, smoothies, and milkshakes per company guidelines.
  • Ensured cleanliness of workstations and dining areas to uphold hygiene standards.

Bakery Sales Clerk

Sobey's Vaughan
01.2018 - 06.2020
  • Resolved customer complaints promptly while maintaining professionalism at all times.
  • Provided exceptional service to enhance customer satisfaction and loyalty.
  • Processed returns and exchanges in accordance with established store policies.
  • Prepared food items according to recipes while adhering to health codes and regulations.
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product selections and special requests.
  • Operated cash registers to process customer purchases.
  • Provided excellent customer service by responding to inquiries promptly and courteously.

Freelance Translator

UMICE Inc.
, ON
09.2015 - 02.2017
  • Delivered accurate translation services for diverse clients, ensuring culturally appropriate communication.
  • Managed multiple translation projects simultaneously, meeting deadlines while maintaining high quality.
  • Reviewed and edited translations to enhance clarity and accuracy.
  • Trained new translators on company processes and best practices for efficiency.
  • Arranged hotel and airport accommodations for foreign buyers, facilitating seamless travel experiences.
  • Welcomed company representatives, providing detailed information about relevant businesses.
  • Confirmed technical terminology accuracy during translation revisions to ensure consistency.

Education

Bachelor of Arts - Business Administration

York University
Toronto, None
10-2013

Skills

  • Sales strategies
  • Customer relationship management
  • Strategic planning
  • Product presentation
  • Data analysis
  • Retail operations
  • Conflict resolution
  • Cross-selling techniques
  • Customer engagement
  • Friendly and outgoing

Languages

Korean
Professional

Timeline

Sales Associate

Glentel Inc.
04.2023 - 06.2025

Crew Member

McDonald's Canada
11.2022 - 04.2023

Bakery Sales Clerk

Sobey's Vaughan
01.2018 - 06.2020

Freelance Translator

UMICE Inc.
09.2015 - 02.2017

Bachelor of Arts - Business Administration

York University

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SANGSHIN JUNG