Sangita Parmar-Sehdev
Calgary,AB
Summary
Skilled administrative support professional with proven leadership at the Arthur Child Comprehensive Cancer Center. Expert in calendar management, workflow optimization, multitasking, and enhancing team efficiency. Dedicated to delivering exceptional service and driving effective success through effective communication, problem-solving abilities, and adaptability. Multi-talented support specialist effective at managing information, technical concerns and team member support needs with speed and efficiency. Self-directed and knowledgeable with excellent relationship building and critical thinking skills.
Overview
10
10
years of professional experience
Work History
Program Administrator (Job Shadow)
Arthur Child Comprehensive Cancer Centre
Calgary, AB
05.2025 - Current
- Monitor financial resources, budgets, and expenditures for program activities.
- Manage day-to-day operations associated with running a successful program.
- Document meeting minutes and allocate responsibilities.
- Onboard new residents.
- Coordinate meetings, conferences, 1:1 meetings, and special events related to the program.
- Learning applications like One45, MedSIS, and MATCH.
- Send out performance outcomes, including goals and objectives of the program.
- Provide administrative support for program planning, implementation, and evaluation.
- Liaised with the Program Director and residents, addressed inquiries, handled meeting requests, and answered billing questions.
- Organize and maintain documents, files, and records using Excel and Word.
- Pitch in to help with office tasks during busy periods, and staff absences.
- Revise systems and procedures using OneNote.
- Work alongside senior team members to learn related job tasks and roles.
- Develop essential skills and techniques through diligent practice.
- Identify the needs of the PD and residents promptly, and efficiently.
- Utilize a document management system to organize files, keeping data up-to-date, and easily accessible.
- Set specific goals for projects to measure progress and evaluate end results.
Administrative Support – Team Lead
Arthur Child Comprehensive Cancer Centre
Calgary, Canada
04.2015 - Current
- Executing administrative tasks utilizing Connect Care, Netcare, ZOOM, and MS Office tools.
- Leading surgical and gynecological teams, supporting surgeons, and administrative staff.
- Managing timekeeping for the team, ensuring accurate reporting of hours worked.
- Managing several physician calendars, CVs, and annual reports.
- Scheduling and confirming patient appointments across various services and facilities.
- Coordinating casual employee schedules to optimize staffing efficiency.
- Organized medical rounds to enhance patient care delivery.
- Drafted and implemented policies, procedures, and best practices for the support team.
- Conducted performance reviews for all members of the support team.
- Obtained signatures for out-of-province requests
- Collaborated with administrative manager and team leads to streamline operational workflows.
- Managed vendor relationships related to the support of surgical equipment.
- Assisted in hiring new team members by conducting interviews and providing feedback during the selection process.
- Maintained up-to-date knowledge of software and technical developments through reading and training.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Performed variety of clerical and administrative duties pertaining to on-site support.
Education
Business Administration - Business Administration
Academy of Learning
Calgary, AB04.2023
Hospital Unit Clerk Certification -
Bow Valley College
02.2003
Skills
- Administrative support
- Time management
- Calendar management
- Patient scheduling
- Workflow optimization
- Team leadership
- Microsoft Office
- Customer service
- Problem solving
- Collaboration
- Attention to detail
- Communication skills
- Conflict resolution
- Employee training
- Team management
- Training and coaching
- Recordkeeping skills
- Empathy and patience
- Relationship building
- Decision-making
- Organizational skills
- Interpersonal skills
References
- Dr. Claire Temple-Oberle - 403-803-4882, Claire.Temple-Oberle@ahs.ca
- Dr. Lloyd Mack - 403-701-4701, Lloyd.Mack@ahs.ca
- Justin McKinley - 587-231-3157. Justin.Mckinley@ahs.ca
Languages
Punjabi
Professional
Timeline
Program Administrator (Job Shadow)
Arthur Child Comprehensive Cancer Centre
05.2025 - Current
Administrative Support – Team Lead
Arthur Child Comprehensive Cancer Centre
04.2015 - Current
Business Administration - Business Administration
Academy of Learning
Hospital Unit Clerk Certification -
Bow Valley College
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