Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Makeepan Ponnampalam Navaratnam

Brampton,ON

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced as a Technician at Macnicom Tech. Proven track record in enhancing customer satisfaction through effective troubleshooting and quick repairs. Adept at multitasking and fostering teamwork, ensuring high-quality service in fast-paced environments. Committed to maintaining safety and operational excellence.

Overview

11
11
years of professional experience

Work History

Self Employed

10077232CANADA
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Technician

Macnicom Tech
01.2014 - 01.2019
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Assistant Chef

Red Lobster
01.2014 - 01.2016
  • Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
  • Assisted head chef in cooking dishes according to ingredients.
  • Chopped ingredients and garnishes.
  • Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
  • Checked food inventory and ordered ingredients.
  • Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.

Education

High School Diploma -

Muruganada College
Canada, Ontario
09-2023

ESL Grade 4 -

Talenta Academy
06-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication

Languages

English
Native or Bilingual
Tamil
Native or Bilingual

Timeline

Self Employed

10077232CANADA
01.2019 - Current

Technician

Macnicom Tech
01.2014 - 01.2019

Assistant Chef

Red Lobster
01.2014 - 01.2016

High School Diploma -

Muruganada College

ESL Grade 4 -

Talenta Academy

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Makeepan Ponnampalam Navaratnam