Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
TECHNICAL SKILLS
Timeline
Generic

Sangeetha M

Chennai,Tamil Nadu

Summary

Experienced HR and Operations Specialist with over six years of experience in handling human resource operations, employee onboarding, project coordination, and client support. Skilled at working in both corporate and business environments. Currently managing end-to-end HR workflows at Ascendion. Known for improving processes, working well with different teams, and ensuring smooth operations from start to finish.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Executive Operations

Ascendion
Chennai, Tamil Nadu
09.2023 - Current
  • Manage the full onboarding process for new projects by reviewing incoming deals, collecting SOW and pricing details from Sales and Pricing teams, and creating project records in the Metal system.
  • Work with the Delivery team to identify candidates, start background checks (BGV), and raise workflows such as Hire, Termination, Bench, Offboarding, and Contractor workflows.
  • Make sure all workflows are correct and matched with internal systems like EHRIS and Solomon so candidates can start on time and billing can begin smoothly.
  • Coordinate with the Timesheet and Billing teams to help candidates submit their timesheets correctly and ensure timely invoice creation.
  • Track PO (Purchase Order) usage and request updates before they expire.
  • Create offer letters in Oracle for Full-Time and Contract employees and send joining details to HR and the candidate.
  • Handle daily onboarding tasks such as sending joiner emails, confirming addresses for laptop dispatch, and sharing welcome emails.
  • Keep trackers updated for workflows, projects, and candidates to ensure smooth and error-free operations.
  • Solve any issues related to workflows or system access by working with internal teams and supporting candidates until everything is in place.

Propritor

C Cute Couture
Chennai, Tamil Nadu
07.2014 - 08.2016
  • Founded and operated a women’s and kids’ boutique, managing merchandising, inventory, accounting, and customer relations.
  • Delivered excellent customer experience and generated high conversion rates through personalized service and needs-based guidance.
  • Maintained sales tracking systems and executed daily operational and financial reconciliations.

Executive – Human Resource

Achariya Vidhya Bhavan
Puducherry
07.2007 - 01.2008
  • Managed daily HR operations and recruitment for both management and non-management staff.
  • Developed strategic HR plans and monitored hiring metrics to support business objectives and improve employee retention.
  • Aligned human capital with business needs while improving process efficiency and employee engagement.

HR Counsellor

Ariya Training & Placement Centre
Puducherry
02.2007 - 07.2007
  • Provided guidance and support to job seekers, coordinating training programs and recruitment services.

Education

MBA - Human Resource Management

Madras University
05.2011

PG Diploma -

Alagappa University
05.2005

B.Sc - Nutrition, Food Service Management & Dietetics

Madras University
05.1998

Skills

  • Workflow management
  • Project onboarding
  • System integration
  • Vendor coordination
  • Offer letter generation
  • Human resource strategy
  • Employee engagement
  • Recruitment metrics
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Report preparation
  • Operations management
  • Cross-functional coordination

Accomplishments

  • Campian Award for 2023 and 2024 by Ascendion
  • Above and Beyond Award for 2025 by Ascendion

Certification

· Certificate in Microsoft Office, Windows & Email Communication

· MILT Leadership Training Program

· Bookkeeping Basics – Udemy

· Admin & Office Manager – Udemy

· Warehouse Management – Coursera

Languages

English
Full Professional
Hindi
Native/ Bilingual
Tamil
Native/ Bilingual
Telugu
Native/ Bilingual

TECHNICAL SKILLS

HR & Operations Tools: Oracle HCM • Workday • ADP (US/Canada) • Beeline VMS • SAP Fieldglass • Internal Onboarding Systems • Jira

Billing & Invoice Tools: SAP ERP • Ariba • Coupa • Salesforce • Tally (with GST) • Microsoft Office Suite (Excel, Word, PowerPoint) • Office 365 • Outlook

Timeline

Senior Executive Operations

Ascendion
09.2023 - Current

Propritor

C Cute Couture
07.2014 - 08.2016

Executive – Human Resource

Achariya Vidhya Bhavan
07.2007 - 01.2008

HR Counsellor

Ariya Training & Placement Centre
02.2007 - 07.2007

MBA - Human Resource Management

Madras University

PG Diploma -

Alagappa University

B.Sc - Nutrition, Food Service Management & Dietetics

Madras University

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Sangeetha M