Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Cashier
A&W
Vancouver, BC
2023.09 - 2023.12
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Field Consultant
Sood Pesticides
07.2022 - 05.2023
Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
Analyzed problematic areas to provide recommendations and solutions.
Aiding people with different aspects of farm management.
Service Crew Team Member
McDonald’s
12.2021 - 06.2022
Serve food to customers.
Attending calls and taking online orders.
Maintain Cleanliness.
Restock supplies as needed.
Take orders and process payments.
Ensure a positive customer experience.
Customer Service Representative
Sood Pesticides
11.2020 - 11.2021
Answered a constant flow of customer calls with minimal wait times.
Addressing customer inquiries.
Providing product recommendations.
Offering guidance on safety measures.
Updated account information to maintain customer records.
Education
Graduate Certificate - Environment Science
Algoma University
Sault Ste. Marie, ON
04.2024
Bachelor of Science - Agriculture (Hons.)
Khalsa College
Amritsar, Punjab (India)
05.2020
Skills
Self-disciplined, dedicated, and adaptive to work in any required conditions
Team Leadership
Time Management
Sales and Marketing
Exceptional Communication Skills
Ability to follow instructions and deliver quality results
Sourcing and Negotiation
Customer Service
Adaptability
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Smart Serve Certified
Availability
Available for Part-time jobs with a flexible schedule.
Available at any time on Thursday, Friday, Saturday and Sunday.
Availableon Monday; from 5:00 PM to 6:00 AM.
Available on Tuesday and Wednesday; from 7:00 PM to 6:00 AM.