Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sangani Shravya

Toronto,ON

Summary

Dedicated Financial Services Representative focused on developing efficient processes using knowledge related to Administrative Assessments, Negotiation, Planning and Assisting customers with efficient payment resolutions. Eager to pursue a career in a highly efficient and well- established environment that is fast paced and challenging to improve my negotiating skills and add value to the esteemed organization.

Overview

7
7
years of professional experience

Work History

Technical Sales Representative

VOYSUS
Canada
08.2023 - 11.2023
  • Promote and/or advertise products and sales to existing clients
  • Identify and solicit potential clients
  • Assess client's needs and resources and recommend the appropriate goods or services
  • Estimate costs of installing and maintaining equipment or service
  • Prepare and administer sales contracts
  • Utilize sales/marketing software packages
  • Resolve product, service-related problems and provide customer service
  • Estimate or quote prices, credit or contract terms, warranties and delivery dates
  • Consult with clients after sale or signed contracts
  • Review and adapt information regarding product innovations, competitors and market conditions
  • Provide clients with presentations on the benefits and uses of goods or services.

Financial Services Representative

GATESTONE & CO.INC
Canada
12.2021 - 02.2023
  • Negotiating, planning and assisting customers with correct payment resolutions on one or multiple Debit Card accounts including Consumer and Business accounts
  • Research and answer questions regarding account status; assist as personal financial advisor over the phone and ownership of fiduciary responsibility for the bank
  • Administrative financial assessments and ensuring paperwork is prepared correctly for the best positive customer experience
  • Performing financial assessments on consumer and business accounts and then placing them in the appropriate program for debt repayment
  • Conduct payment transactions electronically and negotiate payment arrangements for customers on their accounts within FDCPA guidelines and thereafter documenting them.

Customer Service Representative and Cashing

WALMART
Canada
11.2018 - 08.2019
  • Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
  • Operating scanners, scales, cash registers, and other electronics
  • Balancing the cash register and generating reports for credit and debit sales
  • Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Analyst

GOOGLE (INTELENET)
India
10.2016 - 12.2017
  • Worked on implementation and execution of driverless cars
  • Earned 90% marks in all categories including communication skills, listening skills, problem resolution and politeness
  • Worked closely with the management team and developed techniques to improvise the quality of work by the employees
  • Implemented and executed new strategies to boost up the employee's confidence and helped them enjoy their work.

Education

High School Diploma -

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
01-2020

Bachelor of Science - Computer Science

Jawaharlal Nehru Technological University
India
05-2016

Skills

  • Client Relationship Management
  • Technical sales
  • Public Speaking
  • Sales assistance
  • Telephone communication
  • Customer research
  • Face-to-face communication
  • Client Relationships
  • Cost-Effective Solutions
  • Cold-calling

Accomplishments

  • Participated in inter-school dancing, singing and essay writing competitions and won prizes.
  • Won rewards while working in Google for being the best performer and customer obsession.
  • Gained commandments while working in Gatestone & Co. In. for perfect compliance scores and customer service.

Timeline

Technical Sales Representative

VOYSUS
08.2023 - 11.2023

Financial Services Representative

GATESTONE & CO.INC
12.2021 - 02.2023

Customer Service Representative and Cashing

WALMART
11.2018 - 08.2019

Analyst

GOOGLE (INTELENET)
10.2016 - 12.2017

High School Diploma -

Sheridan College Institute of Technology And Advanced Learning

Bachelor of Science - Computer Science

Jawaharlal Nehru Technological University

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Sangani Shravya