SANETTE DOUGLAS
Calgary
Summary
Dynamic Learning & Development Specialist with over 8 years of experience of creating, maintaining and evaluating engaging training programs in diverse settings. Expert in developing blended learning solutions and conducting needs assessments to achieve business goals. Achievements include improving training efficiency through innovative program enhancements and cultivating strategic relationships to align learning initiatives with organizational goals. Ready to leverage unique skills to enhance learning and development strategies, contributing to the success of future initiatives.
Education professional prepared for role with extensive experience in designing and facilitating engaging learning programs. Known for fostering collaborative environments and achieving significant improvements in learner outcomes. Reliable team player with flexible approach to dynamic organizational needs.
Overview
10
10
years of professional experience
Work History
Learning Specialist
Compass Group
02.2023 - 09.2024
- Designed and Implemented comprehensive training programs using various tools and technology that led to 30% increase in employee engagement and knowledge retention.
- Administered both in person and virtual training and workshops which resulted in 40% increased in employee performance and satisfaction.
- Partnered with department heads and subject matter experts to identify training needs, and create customized training solutions that improved team performance and ability.
- Evaluated training effectiveness through surveys, assessments, and feedback that improved overall learning transference and prevented future bottlenecks.
Business Facilitator
Pures College of Technology
01.2021 - 05.2023
- Conducted training needs assessment using both formative and summative methods which resulted improved net promoter score and students engagement across lectures.
- Developed training curriculum and instructional materials which resulted in the achievement of training priorities and KPI's.
- Facilitated virtual training various tools such as google meet, mentimeter to ensure Knowledge gained and training completion.
Business Facilitator
National Youth Service
09.2016 - 08.2018
- Managed and Facilitated on the job training which led to increase in employee performance and the achievement of certification target.
- Engaged with stakeholders at all levels to identify improvement opportunities in talent management strategies, ensuring better alignment with organizational culture.
- Conducted post program evaluation to identify areas of continuous improvement.
Business Facilitator
HEART TRUST NSTA
06.2014 - 08.2018
- Collaborated with leadership team to identify training needs and develop training content that led to the achievement of training objectives.
- Designed and implemented training materials using a range of adult learning theories and methodologies in the delivery of programs thereby resulting in the achievement of a 95% successful passed rate.
- Managed and tracked training budget to ensure adherence to training and delivery plan.
- Audited training materials of colleagues and provided constructive feedback which resulted in improved teaching methodologies training effectiveness.
Education
Master of Education - Adult Education and Community Development
University of Toronto
12.2022
Post Graduate Diploma - Project Management
Centennial College
04.2019
Bachelor of Education - Business and Computer Studies
University of Technology
05.2013
Skills
- Instructional Designs
- Need Assessment
- Curriculum Design
- Facilitation
- Elearning Authoring tools- Articulate, Canva, Camtasia, Synthesia
- Communication
- Stakeholder Management
- Data Management
Languages
English
Full Professional
Timeline
Learning Specialist
Compass Group
02.2023 - 09.2024
Business Facilitator
Pures College of Technology
01.2021 - 05.2023
Business Facilitator
National Youth Service
09.2016 - 08.2018
Business Facilitator
HEART TRUST NSTA
06.2014 - 08.2018
Post Graduate Diploma - Project Management
Centennial College
Bachelor of Education - Business and Computer Studies
University of Technology
Master of Education - Adult Education and Community Development
University of Toronto
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