Summary
Overview
Work History
Education
Skills
Timeline
Generic

SANDY YENI RODRIGUEZ CATALAN

TORONTO,ON

Summary

Welcoming clerical professional with 4 years of experience in Hostelry office setting assisting customers and teammates. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Customer-oriented team member with strong background in customer relations and administrative support. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

Work History

RECEPTIONIST

HOSTERIA LAS QUINTAS
  • At Hostería las Quintas, I held the position of cashier in the restaurant area for a year, in which I developed the activities of the cashier, such as collecting accounts, both in cash and by card, customer service in terms of prices for breakfasts, meals or dinners, Spanish and English room service, making invoices and cashiers
  • As a Recepcionist i was in charge of carrying out tasks such as check in and check out, costumer service at the reception, teamwork with all areas of the hotel, as well as receiving new reservation

Barista, Cafe Punta del Cielo, MORELOS
  • In the company Café Punta del Cielo, I developed the position of Barista and store manager, costumer service and problem solving, I was responsible for closing the cash management, training and supervising new staff, as well as capturing warehouse inventories

Education

High School Diploma -

Instituto Bonampak
Morelos Mexico
11.2017

Skills

  • Service Agreements
  • Regulatory Compliance
  • Closing Procedures
  • Complaint Handling and Resolution

Timeline

RECEPTIONIST

HOSTERIA LAS QUINTAS

Barista, Cafe Punta del Cielo, MORELOS

High School Diploma -

Instituto Bonampak
SANDY YENI RODRIGUEZ CATALAN