Sandyvel Diaz
Seaside
Summary
I am bilingual and bi literate in English and Spanish. Highly experienced receptionist, able to handle a high volume of customer calls in a fast paced environment.Good at multitasking..Proficient in prioritizing and completing tasks in a timely manner.
Professional with experience in front office support and client communication, adept at managing multiple tasks in fast-paced environments. Demonstrated ability to assist with appointment scheduling, telephone inquiries, and visitor management while ensuring compliance with organizational protocols. Bilingual capabilities enhance communication with diverse populations, particularly in translating for Spanish-speaking clients. Proven reliability and organizational skills contribute to a welcoming atmosphere for clients and families.
Overview
19
19
years of professional experience
Work History
Special Education Assistant
Monterey Peninsula Unified District
03.2018 - Current
- This Job really fulfills my heart.
- I love working with kids who are in special education, due to their autism, behavior, disabilities or down syndrome.
- I love to see their growth and I love that I can help them reach it.
- I know about special education terminology.
- I do a lot of translation from English to Spanish because I meet with parents who only speak Spanish.
Server
Merrill Gardens
01.2017 - 01.2019
- This Job really helped me master my server skills.
- I not only served the residents but also did dish wash, cleaned the kitchen, and prepared salads.
- Learn about cross contamination, about sanitation.
- It helped me care for the elderly, feed them, make sure they didn't forget to eat at the dementia center.
- Took some courses that were necessary to serve them better.
- I was always efficient.
- Some days I will be at the receptionist area and would help with the phones.
- Greet the family members of the residents, make sure they would sign as visitors.
- Keep track of who was in and out of the building.
- Filled out forms for the residents.
- Help employees with their requests.
Hostess
Monterey Plaza Hotel and Spa
01.2007 - 01.2015
- This Job gave me the ability to multitask in the hotel industry.
- I work in the restaurant, booking reservations on an open table, answering high volume calls, working on room service as a room service attendant.
- Banquet server, cashier. I got my handler food certificate.
- Also I work on reception, data entry, and phone operator.
- I was always willing to learn new things.
- This job really gave me the opportunity to grow in more than one aspect.
Education
Associates Degree - Sociology
Monterey Peninsula College
Skills
- Bilingual
- Biliterate
- Reliable
- Honest
- Self-motivated
- Able to Multitask
- Organized
- Experience on translating
- Service oriented
- Energetic work attitude
- Telephone skills
- Adaptive team player
- Client communication
- Appointment scheduling
- Data entry
- Multitasking
Languages
- Spanish
- English
- Spanish
Timeline
Special Education Assistant
Monterey Peninsula Unified District
03.2018 - Current
Server
Merrill Gardens
01.2017 - 01.2019
Hostess
Monterey Plaza Hotel and Spa
01.2007 - 01.2015
Associates Degree - Sociology
Monterey Peninsula College